Travel 10 USA LLC
Policies, Procedures, Terms, Conditions and Rules
(Updated 7/4/2018– update shall supersede all prior versions)
Policies, Procedures, Terms, Conditions and Rules
Table of Contents
- Introduction........................................................................................................ 3
- Code of Ethics.....................................................................................................5
- Becoming an TLA................................................................................................ 5
- Responsibilities and Obligations.........................................................................7
- Presentation of the Plan, Enrolling and Support............................................... 12
- Bonuses and Commissions............................................................................... 13
- Preservation of the Line of ENROLLMENT/ Genealogy (LOS)............................ 14
- Business Support Materials............................................................................... 17
- Marks and Copyrighted Works...........................................................................18
- Complying with the TLA Contract (Remedies for Breach)...................................18
- Modification of the TLA Contract........................................................................19
- Dispute Resolution Procedures......................................................................... 22
- Limitations of Responsibility..............................................................................25
- Payment, Cancellation and Refund Policies.......................................................26
- International Residents.....................................................................................26
- Miscellaneous Provisions.................................................................................... 26
- VIP Club Card Program…………………………………………………………………………………….28
- Participation in an International Genealogy by an TLA……………………………………….28
1.1. These Policies, Procedures, Terms, Conditions and Rules (“Policies”) form an important part of the overall contract between Travel 10 USA LLC (“Travel 10 LLC”, or “the Company”) and the Travel Lifestyle Advocate (the “TLA”). They also outline important aspect regarding the nature of the products, Subscriptions, and overall culture of the Company. They have been carefully developed and have been implemented following notice to TLAs and review of their comments.
1.2. TLAs own and operate their own Independent Businesses (“TLAs”). Travel 10 USA recognizes the value of the contributions that TLAs who have achieved business goals can make to the development of other TLAs who they enroll and support under these Policies & Procedures. As TLAs develop into established leaders, they play an increasingly important role in mentoring, teaching and training other TLAs about the Travel 10 USA business. Among other things, the Policies are designed to ensure that all TLAs have the support that they need to continue to develop their TLAs with Travel 10 USA.
1.3. Under the TLA Contract, TLAs receive substantial benefits, including: the right to enroll others to become TLAs and sell products offered at www.tla10.com; the right to qualify for bonuses under Travel 10 USA TLA Compensation Plan (“Plan”); use of Travel 10 USA’s intellectual property in accordance with the Policies & Procedures; and a variety of support for TLAs and their Customer-Subscribers. As part of its commitment to support the opportunity made available to TLAs, Travel 10 USA invests substantial resources in goodwill, in the Line of Enrollment (“LOS”) and in LOS Information to provide Travel 10 USA and TLAs with a competitive advantage. All TLAs and Travel 10 USA share a competitive business interest in maintaining and protecting these assets and interests. The Policies provide important safeguards for TLAs and Travel 10 USA in this regard, as well as contractual rights and obligations.
1.4. Travel 10 USA Contact: When the Policies require a TLA to contact Travel 10 USA for notice, permission or approval, the TLA shall contact Travel 10 USA Business Conduct and Policies Department by mail at 5801 North Congress Ave., Boca Raton, Florida, 33487 by email at support@TLA10.com.
1.5. Contractual Relationship: Travel 10 USA has a contract with each TLA that includes all of the terms in the TLA Registration Application form executed by the TLA, the renewal form(s) executed or authorized by the TLA, the Plan and the Policies in effect at the time the TLA executed the TLA Registration Application, and any Entity Agreement for Travel Lifestyle Advocates (TLAs) (“Entity Agreement”) or modifications to the Plan or Policies that become effective during the term of the contract (the “TLA Contract”). The current version of the Policies & Procedures can be found at www.TLA10.com. As part of the TLA Contract, TLAs have an obligation to comply with the Policies.
1.6. Policies Incorporated into Agreement: These Policies, in their present form and as amended at the sole discretion of the Company, are incorporated into, and form an integral part of the Company’s Agreement with its TLAs. Throughout these Policies, when the term “Agreement” is used, it collectively refers to the Company’s TLA Application and Agreement, these Policies and Procedures, the Company’s Terms and Conditions, the Company’s general Compensation Plan, and the Company’s Business Entity Registration Form (if applicable). These documents are incorporated by reference into the Company’s TLA Agreement (all in their current form and as amended by the Company from time to time at its sole discretion). It is the responsibility of each TLA to read, understand, adhere to, and ensure that he or she is aware of and operating under the most current version of the Agreement.
1.7. Choice of Law: Except to the extent that the Federal Arbitration Act applies to all applicable policies, the formation, construction, interpretation, and enforceability of the TLA Contract, and all claims arising from or relating to the TLA Contract, shall be governed by Florida law, without giving effect to any choice of law or conflicts of law principles or provisions (whether of the State of Florida or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than the State of Florida. The place where the TLA Contract is made is Florida.
1.8. Severability: If an arbitrator or court of competent jurisdiction determines any portion of these policies is unenforceable in any respect, then it shall enforce the rest of the policies to the fullest extent permitted by law without affecting the enforceability of all remaining policies.
1.9. Waiver: The Company never gives up its rights to insist on compliance with the Agreement and with the applicable laws governing the conduct of a business. No failure of the Company to exercise any right or power under the Agreement or to insist upon strict compliance by an TLA with any obligation or provision of the Agreement, and no custom or practice of the parties at variance with the terms of the Agreement, shall constitute a waiver of the Company’s right to demand exact compliance with the Agreement. Waiver by the Company can be effectuated only in writing by an authorized officer of the respective Company. The Company’s waiver of any particular breach by an TLA shall not affect or impair the Company’s rights with respect to any subsequent breach, nor shall it affect in any way the rights or obligations of any other TLA. No delay or omission by the Company to exercise any right arising from a breach shall affect or impair the Company’s rights as to that or any subsequent breach. The existence of any claim or cause of action of an TLA against the Company shall not constitute a defense to the Company’s enforcement of any term or provision of the Agreement.
2.1. Travel 10 USA TLA Compensation Plan (to include: 2x20 Social Network; team tree, quick pay tree, legacy tree and coded bonus tree as Compensation Plan or “Plan”) means the business arrangement through which TLAs receive certain income or other compensation as described herein and within related official materials which are incorporated herein by reference.
2.2. Copyrighted Works means works protectable by copyrights that are owned by, created by or licensed to Travel 10 USA.
2.3. Subscriber/customer means anyone who is an end user of products or services offered through or by Travel 10 USA. This may also include someone who is an TLA who has purchased a Subscription and is acting in Subscriber capacity.
2.4. Independent Business (TLA) means a Travel 10 USA independent business operated by an TLA(s) pursuant to the TLA Contract.
2.5. Independent Business Owner (TLA) means an individual(s) or entity operating an TLA pursuant to the TLA Contract.
2.6. Line of Enrollment/Genealogy (LOS) means the structural arrangement of TLAs established by the contractual relationship that each TLA has with Travel 10 USA.
2.7. LOS Information includes all information that discloses or relates to all or part of the Line of Enrollment, including but not limited to TLA numbers and other TLA business identification data, TLA personal contact information, TLA business performance information, and all information generated or derived therefrom, in its past, present or future forms.
2.8. Marks mean the trademarks, service marks, trade dress and trade names adopted or used by Travel 10 USA and/or otherwise the subject of pending or existing trademark rights owned by or licensed to Travel 10 USA, regardless of whether the trademarks, service marks, trade dress or trade names are the subject of trademark applications or registrations.
2.9. Prospect means a prospective TLA.
2.10. Use means: (a) with reference to Marks, directly or indirectly placing, affixing or displaying one or more Marks on or in connection with goods or services, in a manner that tends to create the impression of an affiliation, connection, or association between Travel 10 USA and the TLA or Approved Provider; and (b) with reference to Copyrighted Works, to reproduce, distribute and/or display copies of the Copyrighted Works, in whole or in part, including by means of digital audio transmissions, and to create any derivative works.
2.11. Dispute Resolution Board (DRB) means a selected board consisting of compliance officers, board Subscribers, and representatives of the corporation whose purpose will be to investigate and examine disputes pursuant to these policies.
2.12. Product means all Subscriptions sold on Travel 10 USA’s portal granting reservation service licensing agreements, all benefits offered through the portal at all Subscription levels, all tangible goods offered by and through Travel 10 USA currently and on an ongoing basis including, but not limited to VIP Club cards.
2.13 The TLA Kit will be a digital kit at no cost. A printed kit will be provided at no cost, the TLA only pays the shipping and handling.
2.14. Business Maintenance Fee (BMF)
TLA’s shall be charged an additional monthly fee of $10 which constitutes a Business Maintenance Fee (BMF). BMF will provide TLA with access to replicated retail/wholesale sites, replicated opportunity sites, unique back office, commission and sales tracker, VIP card manager, marketing support materials, training and additional resource materials. If a TLA fails to pay the BMF in a given month then their TLA account will be frozen and they will not be granted access to their back office until they have provided full payment of all outstanding fees. Commissions will only be available to TLA’s with qualifying CC and who are current with all outstanding dues. TLA will have an option in their back office to apply previous months commissions earned toward payment of outstanding fees currently due. Payment of commissions is contingent upon payment of all fees. Failure to become current within a given month shall result in freezing (place in “dormant” status) of account until such time as full payment is made. Payment must be made within 30 days after the account has become delinquent (i.e. when the charge first declined). If by then TLA has not become current Travel 10 USA reserves it right to assert forfeiture of commissions earned. Once full payment has been made any accumulated commissions due will be released during the following applicable pay period.
TLA’s must opt in to this structure and otherwise comply with all requirements and Travel 10 USA reserves the right to terminate or place into “dormant” status any account for non-compliance.
2.15. “Approved Provider:” means any supplier authorized by Travel 10 USA to provide BSM (“Business Support Materials”) to TLAs or use BSM with Prospects.
2.16. Managers/Trainer: means the direct up-line Subscriber who is responsible for initial and ongoing training, quality control and compliance of the newly created down-line Subscriber pursuant to the creation of a shared team.
2.17. Customer Commissions (CC) – Each sale of any retail product offered by Travel 10 USA will carry a specific Customer commission value which shall be clearly identified. CC represents a commission value to the distributor and is based upon the retail price of the product offered.
2.18. CC Commission Requirement – TLA’s shall be required to achieve $10 in CC each month(with the exception of the first month, which is a grace period) in order to qualify for any commissions offered through Travel 10 USA. CC can only be generated from retail product purchases and at least $5 of CC must be generated from a retail customer (retail customer is a non-TLA purchaser). Half of the CC requirement may be earned from the TLA’s personal retail purchases ($5).
Failure to meet the CC requirement in a given month will result in forfeiture of any entitlement to commissions earned in that month.
- Code of Ethics
Travel 10 USA is a values-based Company that prides itself on the quality and character of its Travel and Lifestyle Advocates (hereinafter referred to as “TLA”). The following guidelines help ensure a uniform standard of excellence throughout our organization. Every Travel 10 TLA is expected to practice the following ethical behavior when acting in the name of the Company:
3.1. I will be courteous, respectful, honest and fair in all my dealings while acting as an TLA and I will perform my business activities in a manner that will enhance my reputation and the positive reputation of the Company.
3.2. I will not make discouraging or disparaging claims toward other Travel 10 TLAs. I will ensure that in all Travel 10 dealings I will refrain from engaging in negative language. I will refrain from making any type of slanderous statements.
3.3. I will not engage in any deceptive or illegal practice.
3.4. I will not make any claim for products, services or business positions of the Company except as contained in official literature of the Company.
3.5. I will accurately, truthfully, and in a non-deceptive / misleading[BC1] way, represent all the bonus/compensation plans available through Travel 10 and the income potential represented therein. I understand I may not use my own income as an indication of others’ potential success, or use compensation checks as marketing materials. I understand that it is impossible to predict TLA incomes. The success of a TLA depends on many variables, such as amount of time and effort committed to his/her business and his/her organizational abilities. I further understand that I may only disclose my Travel 10 income to recruit potential TLA(s) after I have given a copy of the Income Disclosure Statement to the potential TLA(s).
3.6. I understand and agree that I am solely responsible for all financial and/or legal obligations incurred by me in the course of my business as a TLA including self-employment taxes, income taxes, sales taxes, license fees, etc. I understand that I am an independent contractor for all legal purposes and for all federal and state employment and tax purposes.
3.7. I will not engage in any improper cross-recruiting or any other inappropriate, non-Travel 10 USA related communications as detailed herein this document throughout.
- Becoming a TLA
4.1. Registration Application and Agreement: To become an authorized TLA capable of merchandising products and services offered through or by Travel 10 USA and registering other TLAs, an applicant must be 18 years of age, complete and sign the TLA Registration Application and Agreement,
4.2. New TLA Registration by the Internet and Facsimile: A prospective TLA may self-enroll on the sponsor’s website. In such event, instead of a physically signed TLA Agreement, Travel 10 USA will accept the Agreement by accepting the “electronic signature” stating the new TLA has accepted the terms and conditions of the TLA Agreement. Please note that such electronic signature constitutes a legally binding agreement between the TLA and Travel 10 USA. Faxed agreements must include both the front and back of the TLA Agreement.
4.3. No TLA only accounts: Any person desiring to become a TLA is required to purchase a Travel 10 USA Subscription. In order to familiarize new TLAs with the Company’s products, services, sales techniques, sales aids, and other matters, the Company offers the opportunity for [BC2] TLAs[BC3] to purchase certain marketing materials as made available from the Company.
4.4. Acceptance or Rejection of TLA Registration Application and Agreement: Travel 10 USA reserves the right to accept or reject any TLA Registration Application and Agreement. A registration shall be considered accepted by Travel 10 USA when it receives a completed and signed TLA Registration Agreement in accordance with these policies, its contents are verified with Travel 10 USA’s TLA records database, and the registration does not violate any Policies. Pending receipt of a completed, signed TLA Registration Application and Agreement, Travel 10 USA may temporarily authorize a TLA to conduct business subject to The Policies of Conduct for up to 90 days.
4.5. Legal Entities as TLAs: TLAs shall be formed initially by and in the name(s) of the individual applicant(s). After receiving an TLA number, an TLA who wishes to operate his/her TLA as a corporation, limited liability company (LLC), formal partnership, limited partnership, limited liability partnership (LLP) or trust must provide sufficient evidence of a valid, active corporate status (Articles of Incorporation, Certificate of Good Standing or any similar documentation from the state or territory of incorporation) within 15 days of enrollment. It shall be the responsibility of the TLA to provide said documentation in a timely fashion and failure to provide this shall entitle to Travel 10 USA to terminate the TLA in its own discretion. Existing TLAs as of July, 2018 that are operating through a legal entity under an existing Entity Agreement approved by Travel 10 USA may continue to operate under that agreement, but the TLA and entity must sign the currently applicable Entity Agreement upon request or in the event of a change in ownership or control in the entity.
4.6. Husband and Wife TLAs: If both husband and wife wish to become TLAs, they must register together as a single TLA. Husbands and wives may not enroll each other. If one spouse is already a TLA, the other spouse, upon electing to become a TLA, must join his or her spouse’s TLA. A TLA will be held accountable for the actions of a spouse, whether or not the spouse is a TLA, so far as the Policies & Procedures are concerned.
4.7. Minors as Independent Business Owners: Persons who are at least 16 years of age (“minors”) may become TLAs only for the single purpose of merchandising products and services offered through or by Travel 10 USA. A minor who desires to become an TLA must: (a) obtain a parent’s or guardian’s signature on the TLA Registration Application and Agreement; (b) be enrolled by or added to his or her parent’s or guardian’s TLA if the parent or guardian of the minor is an TLA; and (c) must not be a signatory in any TLA other than a parent’s or guardian’s TLA.
4.8. Term: The TLA Contract shall be an ongoing monthly agreement. Failure to provide payment of monthly business maintenance fee for a period of 30 days, (with the exception of initial registrations) shall result in account being placed in dormant status. TLA must comply with all requirements and Travel 10 USA reserves the right to terminate or place into “dormant” status any account for non-compliance.
4.9. Multiple applications. If one applicant submits multiple Applications, only the first completed form to be received by TRAVEL 10 USA will be accepted. TRAVEL 10 USA reserves the right to resolve such disputes. TLAs may have up to two accounts, one under themselves and another under a Business Entity. Any more than 2 accounts held by the same person will result in termination of the latter account at the discretion of Travel 10.
4.10. TLA Contract Termination: Termination of TLA Contract: Requests for cancellations and/or refunds must be sent to support@TLA10.com, whereupon a communication shall be sent to your back office which you must acknowledge by submitting a reply. This must be done for us to properly verify your identity and the authenticity of the request. A TLA may terminate its written contract at any given time. To receive a full or partial refund the following guidelines must be met.
4.11. Death and Inheritance: An TLA can be passed on to a deceased TLA’s spouse, heirs, or other beneficiary. Upon the death of a TLA, the TLA account shall pass by will or interstate succession, as provided by law. TRAVEL 10 USA will require the successor in interest to sign and be bound by the then current TLA Agreement. The successor shall then be entitled to all the rights and subject to all the obligations, just as any other TRAVEL 10 USA TLA.
4.11.1 In cases where the TLA is owned jointly, such as a husband and wife or partnership, and one spouse or partner dies, unless they have previously arranged otherwise, Travel 10 USA will recognize the surviving spouse or partner(s) as the owner(s) of the TLA. The survivor(s) must forward a certified copy of the death certificate in order for Travel 10 USA to change its records.
4.12.2. In cases where the TLA is operated as an entity under these Policies, and one of the owners of the entity dies, the entity will continue to operate the TLA, provided the entity remains in compliance with these policies and the successor of the deceased owner is an TLA in full compliance with the Policies. The entity shall notify Travel 10 USA of the change in ownership or control of the entity by submitting the currently applicable Entity Agreement reflecting the proposed changes, and any proposed changes in the ownership or control of the entity require the express approval of Travel 10 USA in writing.
4.11.3. In cases where an TLA disposes of an TLA in a Will, Travel 10 USA will recognize the terms of the transfer, provided the beneficiary is an TLA who is in compliance with the Policies.
4.11.4. If there is no qualified TLA in a position to operate an TLA due to probate or other court procedures, Travel 10 USA will have the option of entering into a servicing agreement with another TLA, preferably up-line in the LOS, to manage the TLA until the proceedings are complete.
4.12 TLA Benefits: Once the above requirements have been met, the benefits of the Compensation Plan and the Agreement are available to the new TLA. These benefits include the right to:
- a) Sell the Company’s products and services;
- b) Participate in the Company’s Compensation Plan (receive bonuses and commissions, if eligible);
- c) Register other individuals as TLAs, thereby building a Marketing Organization;
- d) Receive periodic literature and other communications from the Company;
- e) Participate in the Company-sponsored support, service, training, motivational and recognition functions, upon payment of appropriate charges, if applicable; and
- f) Participate in promotional and incentive contests and programs sponsored by the Company for its TLAs.
4.13 Business Entities: A corporation, limited liability Company (LLC), partnership or trust (collectively referred to in this section as a “Business Entity”) may apply to be a Company TLA by submitting its Certificate of Incorporation, Certificate of Organization, Partnership Agreement, trust documents, FEIN, or other organizational documents requested by the Company (these documents are collectively referred to as the “Entity Documents”) to the Company, along with a properly completed Business Entity Registration Form. When an TLA registers, the Entity Documents, Business Entity Registration Form and a signed W-9 must be submitted to the Company within thirty (30) days of the online registration. (If not received within the thirty (30) day period, the TLA Agreement shall automatically terminate.) The Business Entity Registration Form must be signed by all of the shareholders, Subscribers, partners or trustees of the Business Entity (each a “Subscriber”). Subscribers of the entity are jointly and severally liable for any indebtedness or other obligation to the Company. To prevent the circumvention of any portion of Section 4, if an additional partner, shareholder, Subscriber, or other Business Entity affiliate is added to a Business Entity, the original applicant must remain as a party to the original TLA Application and Agreement. If the original TLA wants to terminate his or her relationship with the Company, he or she must transfer or assign his or her business in accordance with these policies below. If this process is not followed, the business shall be canceled upon the withdrawal of the original TLA. All bonus and commission checks will be sent to the address of record on the original TLA. Please note that the modifications permitted within the scope of this paragraph do not include a change of sponsorship. It shall be the responsibility of the TLA to provide all required documentation and failure to provide this shall entitle to Travel 10 USA to terminate the TLA in its own discretion The Company may, at its discretion, require notarized documents before implementing any changes to an TLA business. Please allow thirty (30) days after the receipt of the request by the Company for processing.
4.14 Fictitious and assumed names prohibited. A person or entity may not apply as a TLA using a fictitious or assumed name.
4.15. Voluntary Cancellation: A participant in this marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be made by emailing support@TLA10.com to make the request.
4.16. E-Mail Communications – Unsolicited E-Mail: The Company may periodically send commercial emails to TLAs (e.g. weekly email newsletters or emails with information that applies to the conducting of business). By entering into the AGREEMENT, TLA agrees to receive such emails, and may opt out or un-subscribe at any time by using the un-subscribe link or contact information included in every email. The Company does not permit TLAs to send unsolicited commercial e-mails unless such e-mails strictly comply with applicable laws and regulations including, without limitation, the Federal CAN SPAM Act. Any e-mail sent by an TLA that promotes the Company, the Company’s opportunity, or the Company’s products and services must comply with the following:
- a) There must be a functioning return e-mail address to the sender.
- b) There must be a notice in the e-mail advising the recipient that he or she may reply to the e-mail, via the functioning return e-mail address, to request that future e-mail solicitations or correspondence not be sent to him or her (a functioning “opt-out” notice).
- c) The e-mail must include the TLA’s physical mailing address, (i.e. not a P.O. Box) and may not represent that the e-mail is originating from the Company or that the e-mail is signed by any employee or officer of the Company.
- d) The e-mail must clearly and conspicuously disclose that the message is a commercial advertisement or solicitation.
- e) The use of deceptive subject lines and/or false header information is prohibited.
- f) All opt-out requests, whether received by e-mail or regular mail, must be honored.
- g) TLAs shall not make offers or solicitations in the guise of research, surveys or informal communication, when the real intent is to sell products or services or register other TLAs or sell licenses.
- h) TLAs shall provide individual consumers/Subscribers/customer-Subscribers (“consumer”) the option to terminate any further communication between the TLA and the consumer and if any consumer requests an TLA cease communication, the TLA shall immediately stop communicating upon such request.
- i) TLAs must abide by all laws and regulations regarding electronic communications.
- j) TLAs may not distribute content by use of distribution lists or to any person who has not given specific permission to be included in such a process; spamming or distribution of chain letters or junk mail is not permitted.
- k) TLAs may not distribute content that (i) is unlawful, harassing, libelous, slanderous, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable, (ii) could give rise to civil liability, (iii) violates any applicable local, state, federal or international law or regulation or (iv) describes the Company or and of its products and services in an inaccurate manner.
- l) TLAs may not, directly or indirectly, buy e-mail lists or send unsolicited e-mails to persons with whom he or she or their Associates have no prior or existing personal or business relationship (described more fully herein below). The Company may periodically send commercial e-mails on behalf of TLAs. By entering into the TLA Agreement, TLA agrees that the Company may send such e-mails and the TLA’s physical and e-mail addresses will be included in such e-mails as outlined above. TLAs shall honor opt-out requests generated as a result of such e-mails sent by the Company.
- Responsibilities and Obligations
5.1. Duty of Good Faith: Under the terms of the TLA Contract, Travel 10 USA and all TLAs agree to perform their obligations in accordance with the duty of good faith and fair dealing. An TLA will be held accountable for the actions of a partner, family Subscriber or third party acting or purporting to act on behalf of the TLA or TLA, so far as the Policies are concerned. An TLA shall not aid and abet another TLA to violate the Policies. TLAs shall not conduct any activity that could jeopardize the reputation of Travel 10 USA or other TLAs.
5.2. Advertising – General: All TLAs shall safeguard and promote the good reputation of the Company and its products and services. The marketing and promotion of the Company, the Company’s opportunity, the Compensation Plan, and the Company’s products and services, must be done by using official literature and sales aids produced by the Company which can be found in the Back Office. The rationale behind this requirement is simple: The Company has carefully designed its services, products, product labels, Compensation Plan, and promotional materials to ensure each aspect of the Company is fair, truthful, substantiated, and complies with the vast and complex legal requirements of federal and state laws. If the Company’s TLAs were allowed to develop their own sales aids and promotional materials, notwithstanding their integrity and good intentions, there is likelihood they would unintentionally violate any number of statutes or regulations affecting the Company’s business. Accordingly, TLAs must not produce their own literature, advertisements, sales aids, promotional materials, or Internet web pages. ([BC4] without express consent of Travel 10 USA and failure of TLA to obtain consent shall be grounds for termination of TLA status). Travel 10 USA takes no responsibility and expressly disclaims any liability for its [BC5] content, the TLA shall be solely liable and responsible for all such communications. Company will limit purchases of any sales tools or aids to comply with the exemption requirements set forth in any state law regulating business opportunities, including Connecticut, Louisiana, Maine, Maryland, North Carolina, South Carolina, South Dakota, Utah and Washington. The Company does not permit TLAs to create side-businesses selling sales aids, business cards, Internet website or similar materials to other Travel 10 USA Subscriptions or TLAs of the Company. Additionally, the Company does not take responsibility for any products or services purchased from or provided by a third-party vendor. Should you have materials you would like the Company to review please submit a sample via email to support@TLA10.com. Furthermore, the initiation, participation in or recommendation of any prize offering, guarantee, drawing, raffle, advertising pool or co-op in furtherance of TLA’s own or another person’s TLA business, except as otherwise set forth herein is strictly prohibited. Additionally, you are prohibited from making direct, indirect or implied medical or other claims regarding the prevention, treatment, cure or mitigation of any disease from the use of Company products. You may not:
1) Make any Representation (oral, written or otherwise) about Company products which violate the provisions of this section of these Policies.
2) Discuss or make warranties, Representations or statements concerning Company products in a manner that violates the provisions of these Policies.
3) Use or distribute, for the purpose of marketing products or in promotion of the Compensation Plan, materials which violate the provisions of these Policies.
4) Re-label or in any manner alter the label of any Company product. Additionally, when applicable you must not repackage or refill Company products and must sell [BC6] Company products in their original, unopened containers.
5) Use third-party individuals, business entities and/ or organizations in any deceptive or misleading manner in connection with the promotion of TRAVEL 10 USA products.
5.3. Internet Web Sites and E-Mail Communications: No TLA may independently design or have designed a website using the names, logos, or product descriptions of the Company or otherwise promote (directly or indirectly) the Company’s products or the Company’s opportunity. A TLA may not use “blind” or “Help Wanted” ads (indicating a “job” or an “employment position”) on the Internet whether or not they make product or income claims which are ultimately associated with the Company’s products, the Company’s opportunity, or the Company’s Compensation Plan. The use of any other Internet website or web page
(including without limitation auction sites such as eBay, MySpace, Facebook or Craigslist) to promote the sale of the Company’s products or services, the Company’sopportunity, or the Compensation Plan is a breach of the Agreement and may result in any of the disciplinary sanctions set forth in these policies.
5.4. Cross-Group Buying or Selling: No TLA shall engage in cross-group buying or selling. Cross-group buying and selling occurs when an TLA sells products and services offered through or by Travel 10 USA to another TLA he or she did not personally enroll, except (a) as may be permitted under a servicing agreement pursuant to these policies or (b) when an TLA purchases from or through his or her up-line and services offered through or by Travel 10 USA.
5.5. Unsolicited Electronic Messages: No TLA shall send, transmit, or otherwise communicate any unsolicited electronic messages relating to Travel 10 USA, its business opportunity, products or services to persons with whom the TLA does not have a pre-existing personal or business relationship. (This includes, but is not limited to, sending messages through newsgroups, purchased mailing lists, “safe lists,” or other lists of individuals or entities with whom or which the TLA does not have a preexisting relationship.)
5.6. Unsolicited Faxes: Except as provided in this section, TLAs may not use or transmit unsolicited faxes or use an automatic telephone dialing system relative to the operation of their TLA business. The term “automatic telephone dialing system” means equipment which has the capacity to: (i) store or produce telephone numbers to be called, using a random or sequential number generator; and (ii) to dial such numbers. The term “unsolicited faxes” means the transmission via telephone or computer facsimile of any material or information advertising or promoting the Company, its products, the Compensation Plan or any other aspect of the Company which is transmitted to any person, except that these terms do not include a fax: (i) to any person with that person’s prior express invitation or permission; or (ii) to any person with whom the TLA has an established business or personal relationship. The term “established business or personal relationship” means a prior or existing relationship formed by a voluntary two-way communication between an TLA and a person, on the basis of: (i) an inquiry, application, purchase or transaction by the person regarding products offered by such TLA; or (ii) a personal or familial relationship, which relationship has not been previously terminated by either party.
5.7. Telemarketing Techniques: The Federal Trade Commission and the Federal Communications Commission each have laws restricting telemarketing practices. Both federal agencies (as well as a number of states) have “do not call” regulations as part of their telemarketing laws. Although the Company does not consider TLAs to be “telemarketers” in the traditional sense of the word, these government regulations broadly define the term “telemarketer” and “telemarketing” so that an inadvertent action of calling someone whose telephone number is listed on the federal “do not call” registry could cause an TLA to violate the law. Moreover, these regulations must not be taken lightly, as they carry significant penalties (up to $11,000.00 per violation). Therefore, TLAs must not engage in telemarketing in the operation of their Company business. The term “telemarketing” means the placing of one or more telephone calls to an individual or entity to induce the purchase of the Company’s products or services, or to register them for the Company’s opportunity. “Cold calls” made to prospective customer-Subscribers or TLAs that promote either the Company’s products or services or the Company’s opportunity constitute telemarketing and are prohibited. However, a telephone call(s) placed to a prospective subscriber/customer (a “prospect”) is permissible under the following situations:
- a) If the TLA has an established business relationship with the prospect. An “established business relationship” is a relationship between an TLA and a prospect based on the prospect’s purchase, rental, or lease of goods or services from the TLA, or a financial transaction between the prospect and the TLA, within the eighteen (18) months immediately preceding the date of a telephone call to induce the prospect’s purchase of a product or service.
- b) The prospect’s personal inquiry or application to the TLA regarding a product or service offered by the Company, within the three (3) months immediately preceding the date of such a call.
- c) If the TLA receives written and signed permission from the prospect authorizing the TLA to call. The authorization must specify the telephone number(s) which the TLA is authorized to call.
- d) AN TLA may call family Subscribers, personal friends, and acquaintances. An “acquaintance” is someone with whom an TLA has at least a recent first-hand relationship within the preceding three (3) months. However, if an TLA makes a habit of “card collecting” with everyone the TLA meets and subsequently calling them, the Federal Trade Commission may consider this a form of telemarketing that is not subject to this exemption.
5.8. Blogs, Chat Rooms, Social Networks, Online Auctions, and Other Online Forums: You may use social networking websites (Facebook, Twitter, LinkedIn, blogs, forums and other social shared interest sites) to share information about Travel 10 USA product, mission and business opportunity and for prospecting and sponsoring. However, these sites may not be used to sell or offer to sell specific Travel 10 USA services.
Profiles you generate in any social community where you mention or discuss Travel 10 USA must clearly identify you as a Travel 10 USA TLA and must appear as described herein. The Company name may only be used when followed by Independent Business Owner (for example: James Johnson, Travel 10 USA Independent Business Owner). When you participate in those communities you must avoid inappropriate conversations, comments, images, video, audio, application or any other adult, profane, discriminatory or vulgar content. The determination of what is inappropriate is at the Company’s sole discretion, and offending TLAs will be subject to disciplinary action and/or termination.
TLAs may link to their replicated website within a post. TLAs must not post copyright photos without expressed consent from the owner. You may post, “pin” or repost photographs or videos provided through Travel 10 USA social media sites so long as the photo or video is not edited in any way. Descriptions of the photo or video must be in accordance with this Agreement. False, deceptive or misleading posts of any form are prohibited.
You agree that you will immediately take down a non-compliant site at the request of the Company. Appeals regarding compliance may be submitted after the site has been taken down. Appeals should be directed to the email address set forth in the policy addressing dispute resolutions.
You are allowed external websites to promote your Travel 10 USA business. If you wish to use an external website you must do the following:
- a) Identify yourself as an Travel Lifestyle Advocate for Travel 10 USA.
- b) Use only the approved images and wording authorized by Travel 10 USA.
- c) Adhere to the branding, trademark, and image usage policies described in this Agreement.
- d) Agree to modify your website to comply with current or future Travel 10 USA policies.
You are solely responsible and liable for your own website content messaging, claims, and information and must ensure your website appropriately represents and enhances Travel 10 USA brand and adheres to all Travel 10 USA guidelines and policies. Additionally, your website must not contain disingenuous popup ads or promotions or malicious code. Decisions and corrective actions in this area are at the sole discretion of the Company. You are encouraged to use approved Travel 10 USA images.
The Federal Trade Commission (FTC) provides the following guidelines to endorsements and testimonials: “Endorsements must reflect the honest opinions, findings, beliefs, or experience of the endorser. Furthermore, an endorsement may not convey any express or implied representation that would be deceptive if made directly by the advertiser.” Although Business Owners may not consider their individual stories or testimonials to be endorsements, the new FTC Guidelines would suggest otherwise. Under the new guidelines, an endorsement is defined as any advertising message (including verbal statements, demonstrations, or depictions of the name, signature, likeness or other identifying personal characteristics of an individual or the name or seal of an organization) that would imply it is the opinion, experience, belief or finding of a party other than the sponsoring advertiser. All Business Owners should read and become familiar with the FTC regulations, including these new guidelines, which can be found on www.ftc.gov (FTC 16 CFR Part 255)
5.9. Domain Names and E-Mail Addresses: TLAs may not use or attempt to register any of the Company’s or third party’s trade names, trademarks, service names, service marks, product names, the Company’s name, or any derivative thereof, for any Internet domain name. Nor may TLAs incorporate or attempt to incorporate any of the Company’s or third party’s trade names, trademarks service names, service marks, product names, the Company’s name, or any derivative thereof, into any electronic mail address.
5.10. Statements About Products, Services, and the Opportunity: An TLA shall make only truthful and accurate statements about the business opportunity, products and services offered through or by Travel 10 USA. TLAs shall not make any claims about products or services offered through or by Travel 10 USA other than those claims found in Travel 10 USA authorized literature and at http://www.tla10.com/.
5.11. Non-Disparagement: The Company wants to provide TLAs with the best products, compensation plan, and service in the industry. Accordingly, the Company values your constructive criticisms and comments. All such comments should be submitted in writing to the Subscriber/customer Support Department by email to email@example.com. To best serve you, the Company must hear from you. While the Company welcomes constructive input, negative comments and remarks made in the field by TLAs about the Company, its products, or Compensation Plan serve no purpose other than to dampen the enthusiasm of the Company’s TLAs. For this reason, and to set the proper example for their Marketing Organization, TLAs must not disparage, demean, or make negative remarks about the Company, other Company’s TLAs, the Company’s products, the Compensation Plan, or the Company’s directors, officers, or employees. Any such remarks can result in Disciplinary Sanctions.
5.12. Advertised Price: You may not advertise any of Travel 10 USA services at a price LESS than the highest Company published price of the equivalent service. No special enticement advertising is allowed. This includes but is not limited to offers of free Subscription or other such offers that grant advantages beyond those available through the Company.
5.13. Recordings: TLAs may not copy, produce or reproduce for sale or distribution or create derivative works of products sold by the Company or any of the Company’s produced literature, audio or video material, presentations, events or speeches, including conference calls. Video and/or audio taping of meetings and conferences of the Company is strictly prohibited.
5.14. Media and Media Use and Inquiries: TLAs must not respond to media inquiries regarding the Company, its products or services, or their independent business. All inquiries by any type of media must be immediately referred to the Company’s Public Relations Department (by emailing support@TLA10.com), without comment by the TLA. These policies are designed to ensure accurate and consistent information is provided to the public as well as a proper public image. TLAs must not utilize radio or television media for the advertising, distribution or promotion of the Company’s products or opportunity without the express written consent of the Company. In the event the Company does grant permission for the use of such media, the Company must have final authority on every stage of the production process with full rights to all recordings. To obtain permission for this type of advertising contact the Compliance Department by emailing compliance@TLA10.com.
5.15. Repackaging: Products offered through or by Travel 10 USA are to be sold only in their original packages and in their original formulations. TLAs may not repackage products or otherwise change or alter any of the packaging, labels or materials of products offered through or by Travel 10 USA.
5.17. Written Sales Receipt: An TLA who takes and/or delivers an order in person for over $25 shall deliver to the subscriber/customer at the time of sale a written and dated order or receipt which shall: (a) describe the product(s) sold; (b) state the price charged; (c) give the name, address, and telephone number of the selling TLA; and (d) include Travel 10 USA’s Satisfaction Guarantee.
5.18. Satisfaction Guarantee: All subscriptions and business maintenance fees can be canceled at any time during the month and refund amounts are subject to a prorated amount based on the usage of said account during that month.
5.19. Returns for Residents of Certain States and Puerto Rico: The following only applies to TLAs who are residents of Puerto Rico, Georgia, Louisiana, Maryland, Massachusetts, Wyoming and any other state that may require the following:
- a) A TLA has a right to cancel at any time, regardless of reason. Cancellation can be submitted in writing to the Company at its principal business address, support@TLA10.com
- b) MONTANA RESIDENTS: A Montana resident may cancel his or her TLA Agreement within fifteen (15) days from the date of registration, and may return his or her products for a full refund within such time period.
5.20. There are no inventory requirements, product purchase or volume requirements of any kind for any TLA of Travel 10 USA.
5.21. Compliance with Applicable Laws, Regulations, and Codes: Each TLA shall comply with all laws, regulations, and codes that apply to the operation of TLA’s TLA wherever that business may be conducted. TLAs shall not directly or indirectly encourage, or aid and abet any person to violate any laws, regulations, codes, or any provision of the TLA Contract. No TLA may operate any illegal or unlawful business enterprise, or engage or participate in any deceptive, illegal or unlawful trade practices.
5.22. TLA Relationship: TLAs are independent contractors. TLAs shall not state or imply that they are employees, agents or legal representatives of Travel 10 USA, its affiliates, and/or other TLAs. TLAs shall not represent or imply, either directly or indirectly, that registration creates an employment relationship between themselves and the TLAs whom they have enrolled or who have enrolled them.
5.23. Franchises and Territories: TLAs shall not represent to anyone that there are franchises or exclusive territories available under the Plan.
5.24. Enticement to Change Position in the Line of Enrollment: Under no circumstances shall a TLA, directly or indirectly, solicit, assist, attempt to induce, or encourage, another TLA to request a change in position in the Line of Enrollment.
5.25. Exporting and Importing: TLAs shall not export or import products or services offered through or by Travel 10 USA, or knowingly sell to others who import or export such products or services, to or from the United States or its possessions or territories or any other country, regardless of whether or not Travel 10 USA or its affiliates have established operations or are doing business in that country.
5.26. Activity Outside the Region or Activity Outside the Market Where the TLA Is Registered: TLAs who engage, directly or indirectly, in any activity related to Travel 10 USA business in a jurisdiction outside of the Region must do so in a manner that complies with the letter and spirit of the applicable laws, regulations, principles, policies and procedures of Travel 10 USA affiliate in that jurisdiction, regardless of whether they are registered TLAs in that jurisdiction. Failure to do so shall be a breach of the TLA Contract.
5.27 No exclusive territories. There are no exclusive territories for marketing or enrolling purposes, nor shall any TLA imply or state that he or she does have an exclusive territory. There are no geographical limitations (within the U.S. and its possessions) on TLA enrolling.
5.28. Sound Business Practices; Right of Offset: TLAs shall operate their TLA in a financially responsible and solvent manner. Travel 10 USA reserves the right to offset bonus payments for amounts a TLA owes to Travel 10 USA. If a TLA or any Subscriber partner in his or her TLA files a petition for bankruptcy or has bankruptcy proceedings commenced against him or her, or has any assets seized by court order or taken in execution of an unsatisfied judgment debt, the TLA must immediately inform Travel 10 USA.
5.29. Fund-raising: A TLA wishing to use Travel 10 USA products for fundraising purposes may not enroll the group, organization or charity/cause directly in the genealogy or have payment be made directly to the entity in order to prevent personal profit by individuals affiliated with the entity in such a way that may constitute conflict of interest. Any revenues generated for the purpose of fundraising will be paid as income to the TLA to then be donated to their group, organization or cause. An TLA may be set up as a dedicated TLA for the purposes of designating any commission or income associated with that position for the particular group, organization or cause. In the event that an TLA uses Travel 10 USA products or services in conjunction with any type of fund-raising activity Travel 10 USA shall bear no legal responsibility, liability, tax effect whatsoever and shall not indemnify or protect an TLA in any way for their usage said product or service. Travel 10 USA advises that you should seek advice from appropriate tax and legal professionals if you have any further concerns. Fund-raising includes the solicitation for the donation of funds or for the purchase of Travel 10 USA products or services based on the representation that all, or some, of the gains, proceeds, donations, bonuses, or profits generated by such sale will benefit a particular group, organization, or cause.
5.30. TLA Plan Manipulation: TLAs shall not manipulate the Plan in any way which results in the payment of bonuses or other awards and recognition that have not been earned in accordance with the terms of the TLA Contract.
5.31. Personal/Business Information Update: All TLAs are responsible for communicating any updates or changes to their personal information (e.g., name, address, email address and telephone numbers, etc.) or business information (e.g., business name, address, email address, telephone numbers, addition/deletion of partner, change of business status, etc.) to Travel 10 USA.
5.32. Reporting Policy Violations: TLAs observing or otherwise becoming aware of a Policy violation by another TLA should submit a written Report of the violation directly to the attention of the Company’s Compliance Department at the Corporate Office address. Details of the incidents such as dates, number of occurrences, persons involved, and any supporting documentation should be included in the Report. Alternatively, these Reports may be emailed into the Compliance Department by submitting a statement documenting the names and facts involved to Compliance@TLA10.com.
5.33. Shared Team Training Requirements – Manager/Trainer: Manager/Trainer shall be directly responsible for initial bona fide assistance and training function as well as ongoing training, quality control and compliance of the newly created down-line Subscriber pursuant to the creation of a shared team.
5.34. Shared Team Training Requirements – New Subscribers: Newly created down-line Subscriber shall fully comply with all TLA policies and shall have a duty to fully comply initially with bona fide assistance and training functions as well as on an ongoing basis with all training requirements, quality control measures and compliance requests from Manager/Trainers.
5.35. Training Requirements as Prerequisite to Bonus Level Qualifications: Performance bonuses, and award programs shall be contingent on TLA’s full compliance with all policies and to stay current with all continuing education requirements and maintaining current “paid in full” status of all dues including the monthly business maintenance fee. Specifically, qualification for award programs.
5.36. Continuing Development Obligations/Ongoing Training: TLAs must have ongoing contact and communication with the TLAs in their Marketing Organizations. Examples of such contact and communication may include, but are not limited to; newsletters, written correspondence, personal meetings, telephone contact, voice mail, electronic mail, and the accompaniment of downline TLAs to the Company’s meetings, training sessions, and other functions. Up-line TLAs are also responsible to motivate and train new TLAs in the Company’s product and service knowledge, effective sales techniques, the Company’s Compensation Plan, and compliance with the Company’s Agreement. Communication with and the training of downline TLAs must not, however, violate sections regarding the development of TLA-produced sales aids and promotional materials and other related sections. TLAs must monitor the TLAs and Brokers in their Marketing Organizations to ensure that downline TLAs and Brokers do not make wrongful claims, or engage in any illegal or inappropriate conduct. Upon request, every TLA should be able to provide documented evidence to the Company of TLA’s ongoing fulfillment of the responsibilities of a Sponsor.
5.37. Increased Training Responsibilities: As TLAs progress through the various levels of leadership, they will become more experienced in sales techniques, product knowledge, and understanding of the Company program. They will be called upon to share this knowledge with lesser experienced TLAs within their organization.
5.38. Ongoing Sales Responsibilities: Regardless of their level of achievement, TLAs have an ongoing obligation to continue to personally promote product sales.
5.39. TLA Obligation to Maintain Current Payment Status TLA’s must maintain current payment status for all dues (both monthly Subscription dues when applicable and all TLA dues) at all times in order to qualify for quick pay bonuses, achievement awards and leadership rewards.
TLA’s who fail to stay current with monthly Subscription dues shall not be entitled to receive achievement awards, leadership rewards until such time as they become current. TLA’s who fail to stay current with monthly business maintenance fees shall be considered inactive until such time as they become current or until such time as their position is removed (See Terms and Conditions regarding compression)
5.40. Payment of Commissions (C.C.). Commissions will be scheduled for processing on or before the 10th of the month following the production. All commissions will be paid out via Hyperwallet, there is no other payment option for commissions.
5.41. TLA Cancellations/Forfeiture of Position and Entitlement to Monies – Should a TLA cancel their position and status as a TLA they forfeit their position as well as any entitlement to monies generated or that inure in any way following the moment of cancellation or forfeiture. All such monies will be rescinded and will remain the property of the company.
5.42. Valid S.S.N. or E.I.N. [BC9] - All TLA’s must provide either a valid Social Security Number (S.S.N.) or Employer Identification Number (E.I.N.) to receive payments of over $600.00 (Six Hundred Dollars) for any given year. Travel 10 USA requires this information for purposes of reporting to the I.R.S. as relates to a TLA’s status as an Independent contractor. Travel 10 USA will not issue payments until such time as this information is provided in writing to them. Failure to provide this information within a reasonable period of time shall result in forfeiture of such monies which will be rescinded and will remain the property of the company.
5.43. Movement Within Genealogy Upon Placement – Once placed into a particular genealogy a TLA may only be moved from that position to another existing position if there is agreement in writing by all TLA’s in that given up-line or, upon formal application for review by the DRB. Otherwise, any TLA who wishes to move out of a given genealogy must withdraw that position, cancelling their TLA spot and then enroll again.
5.44. Obligation to Provide Current and Accurate Information - It is the TLA/ Subscriber-Customer’s responsibility to ensure that all account information is accurate at all times. Failure to do so may result in any or all of the following to occur: 1.) delayed payments; 2.) additional fees or charges being incurred; 3.) bank service charges being incurred; 4.) suspension of benefits; 5.) suspension of benefits and/or payouts; 5.) termination from the company.
5.45. TLA’s may not improperly solicit any third-party travel or hospitality chains or vendors. This shall include: hotels chains, cruise lines, resorts and the like and this prohibition shall include brands associated with hotels and shall be contemplated to extend to involvement with Travel 10 USA in any way whatsoever. Violation of this policy may result in immediate termination from the company.
5.46. Liability. To the extent permitted by law, TRAVEL 10 USA shall not be liable for and an TLA releases TRAVEL 10 USA from, and waives all claims for any loss of profits, direct or indirect, special or consequential damages or any other loss incurred or suffered by a TLA as a result of (a) the breach by TLA of this Agreement, (b) the operation of an TLA's business, (c) any incorrect or wrong data or information provided by an TLA, or (d) the failure to provide any information or data necessary for TRAVEL 10 USA to operate its business, including without limitation, the enrollment and acceptance of an TLA into the income opportunity or the payment of commissions and bonuses.
- Presentation of the Plan, Enrolling and Support
6.1. Inviting: When inviting a Prospect to hear a presentation of the Plan, a TLA must make it clear that what is being described or offered is the Plan.
6.2. Describing the Plan: When describing the Plan: (a) a TLA’s statements must be truthful, accurate and not misleading; (b) the roles of a balanced business (retail sales, personal use and enrolling) must be accurately described; and (c) all income representations must be limited to income from the Plan, based on actual experience or from Travel 10 USA-authorized materials, and provide realistic income potential.
6.3. Required Disclosures: In seeking participation of a Prospect in the Plan, a TLA:
6.3.1. Must give each Prospect a copy of a brochure authorized by Travel 10 USA for use with Prospects that contains the average profits, earnings, and sales figures and percentages as published by Travel 10 USA, and must orally inform the Prospect that the brochure contains that information, earnings, and sales figures and percentages as published by Travel 10 USA. Alternatively, the TLA may direct each Prospect to the official website: www.Travel10.com and the TLA must direct the Prospect to the tabs within the site showing the average profits, earnings, and sales figures and percentages as published by Travel 10 USA.
6.3.2. Must use only Travel 10 USA-authorized materials or Business Support Materials that are authorized for use with Prospects.
6.4. Income Disclosure Statement: In an effort to conduct best business practices, Travel 10 USA has developed the Income Disclosure Statement (“IDS”). The Travel 10 USA IDS is designed to convey truthful, timely, and comprehensive information regarding the income that Travel 10 USA TLAs earn. A copy of the IDS must be presented to each prospective TLA. A copy of the IDS must be presented to a prospective TLA (someone who is not a party to a current Travel 10 USA TLA Agreement) anytime the Compensation Plan is presented or discussed, or any type of income claim or earnings Representation is made. In any meeting that is open to the public in which the Compensation Plan is discussed or any type of income claim is made, the TLA must provide every prospective TLA with a copy of the IDS. Copies of the IDS may be printed or downloaded without charge from the TLA Back Office Downloads section. Travel 10 shall continue to update and revise this document periodically.
6.5. Prohibited Enrolling Practices: In seeking participation of a Prospect in the Plan, a TLA:
6.5.1. Must not cite lifestyle examples, e.g., travel, automobile, homes of successful TLAs, and contributions to charitable causes, unless such benefits were actually accrued as the result of building a successful TLA. When registering prospective TLAs or selling Subscriptions, the TLA may not make income claims or earnings Representations to demonstrate the inherent power of network marketing.
Because the Company’s TLAs do not have the data necessary to comply with the legal requirements for making income claims, an TLA, when presenting or discussing the Company’s opportunity or Compensation Plan to a prospective TLA, may not make income projections, income claims, or disclose his or her own income (including the showing of checks, copies of checks, bank statements, or tax records.) unless in compliance with the policy provisions referring to “Income Disclosure Statement.”
6.5.2. Must not say or imply that a successful TLA can be built in the form of a wholesale buying club.
6.5.3. Must not say or imply that there isn’t any requirement for the retail sale or marketing of products by TLAs.
6.5.4. Must not promote potential tax benefits of the Plan.
6.5.5. Must not encourage or require a TLA Prospect to purchase anything not included with the TLA Kit, Business Services and Support fee specified in the TLA Registration Application and Agreement and must not encourage the purchase of a product or service not identified on the TLA Registration Application and Agreement. The only requirements which an TLA can impose upon a Prospect whom he or she is willing to register is that the Prospect shall pay the TLA Kit, Business Services and Support fee and sign a completed TLA Registration Application and Agreement and submit it to Travel 10 USA.
6.5.6. Must not register or enroll new TLAs in a way that manipulates the new TLA’s position in the LOS.
6.6. Enroller’s Responsibilities: An enroller must comply with the following obligations:
6.6.1. Policies Compliance: The enroller must be a TLA in full compliance with the Policies.
6.6.2. Access to the TLA Contract: The enroller must ensure that all TLAs whom he or she enrolls have access to and the opportunity to read the TLA Contract.
6.6.3. Training and Motivation: The enroller must be able to train and motivate on an ongoing basis each TLA that TLA has enrolled with a minimum of assistance from the TLA’s first up-line.
6.7. Distribution of Performance Bonuses: Some TLAs receive a Performance Bonus from Travel 10 USA, a part of which may be payable to downline TLAs. A TLA shall not retain any portion which may be payable to a downline TLA, even where the downline TLA owes a private debt to the up-line TLA, unless there is a written agreement between the parties permitting such retention. Even with such a written agreement, the up-line TLA may retain only the net portion of the Performance Bonus due that TLA, and not any portion that may be payable to other downline TLAs.
6.8. Prohibited Support Practices: Enrollers and up-line TLAs shall not encourage or require downline TLAs, as a condition of receiving assistance in building their TLA after registration, to (a) purchase any specified amount of Travel 10 USA or non-Travel 10 USA products or services, or (b) maintain a specified inventory of Travel 10 USA or non-Travel 10 USA products or services.
- Bonuses and Commissions
7.1. Products Sales: The Compensation Plan is based solely on the sale of the Company’s products to end consumers (“retail customers”). TLAs must fulfill personal and Marketing Organization sales requirements (as well as meet other responsibilities set forth in the Agreement) to be eligible for bonuses, commissions and/or advancement to higher levels of achievement. The requirements outlined in section 2.1 (Becoming an TLA) must be satisfied for TLAs to be eligible for commissions.
7.2. Bonus and Commission Qualifications: A TLA must be active and in compliance with the Agreement to qualify for bonuses and commissions. As long as a TLA complies with the terms of the Agreement, the Company shall pay commissions to such TLA in accordance with the Compensation Plan.
7.3. Reports: All information provided by Travel 10 USA, including but not limited to personal sales volume (or any part thereof), and downline sponsoring activity is believed by Travel 10 USA to be accurate and reliable. Nevertheless, due to various factors including but not limited to human and mechanical errors; the accuracy, completeness, and timeliness of orders, denial of credit card and electronic check payments, a TLA whose TLA Agreement is cancelled shall receive commissions and bonuses only for the last full pay period that TLA worked prior to cancellation (less any amounts withheld during an investigation preceding an involuntary cancellation).
- Preservation of the Line of ENROLLMENT/ Genealogy (LOS)
8.1. Confidentiality of the LOS: Travel 10 USA protects the LOS and LOS Information for the benefit of Travel 10 USA and of all TLAs. Travel 10 USA keeps LOS Information proprietary and confidential and treats it as a trade secret. Travel 10 USA is the exclusive owner of all LOS Information, which is derived, compiled, configured, and maintained through the expenditure of considerable time, effort, and resources by Travel 10 USA and its TLAs. TLAs can use Travel 10 USA’s goodwill and LOS Information only for the purposes permitted under the TLA Contract. Travel 10 USA may disclose limited LOS information only in very limited circumstances and at its discretions and such disclosure does not in any way limit or waive confidentiality or other protections. For example, in assigning TLAs to prospect “orphan” leads (leads organically generated through the site and related materials in which the prospect does not know of or wish to be enrolled under a specific TLA) Travel 10 USA will by necessity disclose limited contact and identification data. This will also extend to limited specific use with respect to the VIP Club Card.
8.1.1. TLAs acknowledge, and agree not to challenge, that: (i) LOS Information is confidential and a valuable trade secret owned by Travel 10 USA; (ii) LOS Information is owned exclusively by Travel 10 USA; and (iii) TLAs do not own any rights in LOS Information. TLAs agree not to challenge or interfere with Travel 10 USA’s authority to license or sublicense LOS Information. TLAs shall not assert or seek any rights or protection of any kind in LOS Information other than those limited rights or protections that may be specifically granted by these Policies.
8.1.2. A TLA may use LOS Information only with Travel 10 USA’s prior written permission, which may be expressed through general publication (to all TLAs) or through a specific writing to one or more TLAs. Any permission granted by Travel 10 USA shall constitute a limited non-exclusive, non-transferable, and revocable license by Travel 10 USA for a TLA to use LOS Information only as necessary to facilitate his or her TLA as permitted under these Policies. Travel 10 USA reserves the right to deny or revoke any such license, upon reasonable notice to the TLA stating the reason(s) for such denial or revocation, whenever, in the reasonable opinion of Travel 10 USA, such is necessary to protect the confidentiality or value of LOS Information.
8.1.3. All TLAs shall maintain LOS Information in strictest confidence, and shall take all reasonable steps and appropriate measures to safeguard LOS Information and maintain the confidentiality thereof. An TLA shall not compile, organize, access, create lists of, or otherwise use or disclose LOS Information except as authorized by Travel 10 USA. A TLA also shall not disclose LOS Information to any third party, or use LOS Information in connection with any other businesses or to compete, directly or indirectly, with Travel 10 USA business.
8.1.4. An TLA shall promptly return any and all LOS Information to Travel 10 USA upon resignation, non-renewal, or termination of TLA’s TLA and shall immediately discontinue any further use thereof.
8.1.5. Every TLA acknowledges that use or disclosure of LOS Information, other than as authorized by Travel 10 USA, will cause significant and irreparable harm to Travel 10 USA, warranting an award of injunctive relief, including a temporary restraining order and/or a preliminary injunction, specific performance, and damages including costs, attorneys’ fees, and disgorgement of all profits made as a result of such unauthorized use or disclosure.
8.1.6. An TLA’s obligations under these Policy 6.1 shall survive and remain enforceable following the voluntary or involuntary resignation, non-renewal, or termination of that TLA’s TLA.
8.2. Non-Competition and Non-Solicitation:
8.2.1. Non-Competition: Every TLA agrees that while TLA’s Contract with Travel 10 USA is in effect and during the six month period following the resignation, non-renewal, or termination (for any reason) of that TLA, the TLA shall not own, manage, operate, consult for, serve in a Key Position in, or participate as an independent distributor in (a) any other direct sales program using a multilevel or network marketing structure, and (b) any other enterprise that markets, through independent distributors, products or services functionally interchangeable with those offered through or by Travel 10 USA.
8.2.2. Non-Solicitation: Every TLA agrees that while TLA’s Contract with Travel 10 USA is in effect and during the six-month period following the resignation, non-renewal, or termination of him or her, he or she will not, on his or her own behalf or on behalf of any person or entity, directly or indirectly, encourage, solicit, or otherwise attempt to recruit or persuade (i) any TLA or (ii) any person who has been an TLA within the past calendar year, to own, manage, operate, consult for, serve in a Key Position in, or participate as an independent distributor in (a) any other direct sales program using a multilevel or network marketing structure, or (b) any other enterprise that markets, through independent distributors, products or services functionally interchangeable with those offered through or by Travel 10 USA.
8.2.3. The time periods in the above Policies shall be extended by any period of time during which the former TLA is in violation of the applicable Policy.
8.2.4. The geographic scope of these Policies is the Region.
8.2.5. Each TLA agrees that these Policies are reasonable in both time and geographic scope.
8.2.6. For purposes of these Policies, “Key Position” means an owner, employee, agent, or independent contractor who contributes to the profitability of his or her new business or who is in a position to receive benefit or competitive advantage from his or her new business by virtue of his or her access to LOS Information.
8.2.7. Nothing in these Policies restricts the sale or distribution of privately developed Business Support Materials in accordance with any other Policy herein.
8.2.8. Nothing in these Policies restricts competition between TLAs (a) in the sale of products or services offered through or by Travel 10 USA or TLAs to Customer-Subscribers or (b) in the registration of new TLAs or Customer-Subscribers.
8.2.9. Each TLA acknowledges that these Policies protect the reasonable competitive business interests of Travel 10 USA and TLAs, and that a violation of any subsection of these Policies will cause significant and irreparable harm to TLAs and Travel 10 USA, warranting an award of injunctive relief, including a temporary restraining order and/or a preliminary injunction, specific performance, and damages including costs, attorneys’ fees, and disgorgement of all profits made as a result of such violation.
8.2.10. An TLA’s obligations under these Policies shall survive and remain enforceable following the voluntary or involuntary resignation, non-renewal, or termination of that TLA’s TLA.
8.3. Other Business Activities: Except as provided in the Policy 8, TLAs may engage in other business ventures, including other selling activities, involving products, services, or business opportunities. However, TLAs may not take advantage of their knowledge of their association with other TLAs who they did not personally register or have a “shared team” role with, including their knowledge resulting from or relating to Line of Enrollment Information, in order to promote and expand such other business ventures.
8.3.1. Each TLA agrees not to solicit, directly or indirectly, other TLAs who the TLA did not personally enroll or have a “shared team” role with in order to sell, offer to sell, or promote other products, services, business opportunities, investments, securities, or loans not offered through or by Travel 10 USA. Each TLA agrees not to sell, offer to sell, or promote any other business opportunities, products, or services in connection with the Plan. Nothing in these Policies restricts the sale or distribution of Business Support Materials in accordance with these Policies.
8.3.2. Nothing in these Policies restricts, for example, a TLA regularly engaged in the operation of a service station, auto dealership, retail establishment, salon, or a professional service (e.g., law, medicine, dentistry, or accounting) from serving customer-Subscribers who are TLAs and who have sought them out. But an TLA shall not actively solicit the patronage of other TLAs based on knowledge or information gained as a result of being an TLA.
8.4. Approval of Certain TLA Contract Changes: The sale of an ownership interest in an TLA, transferring an TLA, merging TLAs, separating or dividing an TLA, or assignment of any rights or obligations under an TLA Contract require express approval of Travel 10 USA in writing beyond those with whom they have a “shared team” role. None of the foregoing may be used to manipulate the Line of Enrollment. Sale of a position will not change the enroller status.
8.5. Individual Transfers: An “individual transfer” involves the transfer of an TLA without any downline TLAs. Any TLA who wants to change his or her enroller must submit a written request to Travel 10 USA accompanied by (1) a written release signed by all the TLAs up-line in the Line of Enrollment, (2) a written acceptance from the new TLA enrollee, and (3) a statement indicating the business reason for the transfer request. Upon Travel 10 USA’s express approval in writing of the request, the written acceptance from the new enrollee confirms that the new enrollee will incur all responsibilities of the transferring TLA.
8.6. Group Transfers: A group transfer involves the transfer of a TLA with one or more downline TLAs.
8.6.1. A TLA who wishes to transfer to a different enroller with one or more downline TLAs may do so only with the express approval of Travel 10 USA in writing. In addition, a TLA must submit a written request to Travel 10 USA accompanied by (a) written consent from all TLAs up-line in the Line of Enrollment, (b) written consent of all TLAs whom the transferring TLA wishes to transfer with him or her, (c) written consent by the new enrollee to which the requesting TLA wants to be transferred, and (d) a statement indicating the business reason for the transfer request.
8.7. Six-Month Inactivity: An TLA who wishes to transfer to a different enroller, but is unable to obtain the necessary consents may not register under a new enroller until the TLA has terminated his or her TLA Contract or failed to renew and has been inactive for a period of 6 months or longer. Following the lapse of the inactive period, the former TLA may register as a new TLA under a new enroller.
8.7.1. During the period of inactivity, a person shall not conduct any of the activities of a TLA under his or her name, or in the name of another person or TLA.
8.7.2. The following shall not interrupt the running of the six-month inactivity period: (a) procuring and/or submitting a written request for transfer; (b) filing an application for an informal or formal conciliation; (c) operating an Travel 10 USA-affiliated business in any other country in which a Travel 10 USA affiliate conducts business; (d) directing an inquiry to Travel 10 USA as to the status of his or her TLA; or (e) purchasing Travel 10 USA products or services as a Customer-Subscriber.
8.7.3. Two-Year Inactivity: An TLA who transfers to a new enroll, or who registers under a different enroller after 6 months of inactivity, may not enroll any TLA who was previously up-line or down-line to him or her unless at least two years have elapsed since the expiration of the enrolled TLA’s contract.
8.7.4. Two-Year Inactivity (Joining an Existing TLA): Former TLAs may not be added to an existing TLA for a period of 24 months following the expiration of their TLA Contract.
8.8. Sale of a TLA: A TLA who owns and operates a TLA may sell the TLA’s ownership interest in such TLA only to another TLA who is in compliance with the Policies, and who has the sufficient skills, experience, judgment and resources to operate the TLA, as reasonably determined by Travel 10 USA. Travel 10 USA requires that specific terms of sale be included in any sales agreement. Such terms and a sample sales agreement may be obtained from Travel 10 USA. A TLA may be sold only with the express written approval of Travel 10 USA.
8.8.1. In order to preserve the Line of Enrollment, the selling TLA must offer his or her TLA in the order of priority stated below, and the TLA(s) interested in purchasing the TLA must meet all of the terms and conditions set forth in these Policies.
18.104.22.168. The first option, exercisable so long as the first or second options above have not been exercised, belongs to any one of the selling TLA’s personally registered TLAs;
22.214.171.124. The second option, exercisable so long as the first, second, or third options above have not been exercised, belongs to any qualified TLA either up or down the Line of Enrollment from the selling TLA;
126.96.36.199. The final option, exercisable so long as the first, second, third or fourth options above have not been exercised, belongs to any TLA in good standing.
8.8.2. If Travel 10 USA operates a TLA, and has entered into a servicing agreement with an TLA to manage the TLA, Travel 10 USA shall have the option of selling the TLA to the servicing TLA.
8.8.3. When a TLA is sold, it will remain in its same position in the Line of Enrollment.
8.9. Mergers and Combinations of TLAs: Mergers of TLAs resulting from failure to file a Renewal Agreement, termination, resignation, death (with no designation of succession by heirs) or some involuntary event or cause beyond the control of any of the owners, are permitted, only with the express approval of Travel 10 USA in writing.
8.10. Parent-Child Integration: TLAs who are parents and children may integrate their respective TLAs, provided that they submit a written request to Travel 10 USA and meet the following:
8.10.1. The child(ren) must be personally registered by the parents; or the parents must be personally registered by the child(ren);
8.10.2. The parent’s TLA and the child’s (children’s) TLA must have operated as a separate TLA for not less than 2 years by date of implementation;
8.10.3. The parent and the child(ren) shall be qualified at the level of entry or above as of the implementation date;
8.10.4. In the event that the parent(s) or the child(ren) are deceased or are not mentally or physically capable of running the TLA before conditions herein above have occurred, the child(ren) or parent(s) inheriting the TLA shall have the right to integrate the separate TLAs in accordance with these Policies;
8.10.5. Provided the above conditions will be met no later than the implementation date, Travel 10 USA shall review such request. Travel 10 USA may, in its sole discretion, approve the request in light of such recommendation and the goals, objectives, and benefits of the Plan; and
8.10.6. Upon express approval of Travel 10 USA in writing of the request for integration or de-integration, implementation shall be the next September 1.
8.11. Divorce, Separation, or Other Dissolution of a Non-Spousal Partnership or Legal Entity: TLAs who become involved in an action for divorce, separation of marital property, or the dissolution of a non-spousal partnership or legal entity formed under these policies, must continue to conduct themselves in compliance with the Policies.
8.11.1. During the pendency of a divorce, separation of marital property or dissolution of a non-spousal partnership or legal entity, the TLAs must adopt one of the following methods of operation: (a) the TLAs continue to operate the TLA jointly on a “business-as-usual” basis; (b) one or more TLAs relinquishes his or her right and interest in the TLA; (c) the TLAs may agree on a third party to operate the TLA, subject to express approval of Travel 10 USA in writing; or (d) if the TLAs cannot agree on a third party, Travel 10 USA shall appoint a third party to act as a receiver during the pendency of the divorce or dissolution if Travel 10 USA determines that such an appointment is necessary to prevent a negative impact on the business..
8.11.2. After a Final Decree or Judgment of Divorce, a Final Separation Agreement or other domestic contract that contains a legally enforceable Property Settlement or Division of Assets that addresses their TLA, or after a final dissolution of a non-spousal partnership or legal entity, TLAs may: (a) agree to continue to operate their TLA in the form of a partnership or other legal entity permitted under these Policies; or (b) agree that one TLA may relinquish all rights in the original TLA to the other TLA(s), at which time the withdrawing TLA is free to immediately register under any enroll.
8.11.3. TLAs may not divide their TLA in the case of a divorce, separation of marital property or other dissolution.
8.12. Disposition of a TLA: If an TLA resigns, fails to renew, terminates his or her TLA, dies without transferring the TLA, or is terminated by Travel 10 USA, Travel 10 USA shall decide the future of the TLA in accordance with these Policies.
8.13. Annual TLA Compression – TLA’s who fail to renew their annual renewal fee shall be subject to compression which shall occur on a yearly basis[BC10]
8.14. Orphan Leads – An orphan lead is any lead (Subscription, TLA or both) that has come to Travel 10 USA through sources other than a TLA. These leads may be distributed equally to leaders at the discretion of the company.
8.15 Preservation of Genealogy Position Upon Cancellation or Inactivity – In the event that a qualifying TLA elects to cancel their account or otherwise becomes inactive, the following protocols shall be observed: TRAVEL 10 USA will hold that position open for that TLA for a period of Sixty (60) days from the date of cancellation or inactivity. TLA may elect to re-enroll within this time-period and shall be placed back into that position.
- Business Support Materials
Business Support Materials (or “BSM”) [BC11] as used in these Policies means all products and services (including but not limited to business aids, books, magazines, flip charts, and other printed material, online literature, internet websites, advertising, audio, video or digital media, rallies, meetings, and educational seminars, and other types of materials and services) that are (i) designed to solicit and/or educate Prospects, Customer-Subscribers, or prospective Customer-Subscribers of Travel 10 USA products or services, or to support, train, motivate, and/or educate TLAs, or (ii incorporate or use one or more of the Marks or Copyrighted Works of Travel 10 USA, or (iii) are otherwise offered with an explicit or implied sense of affiliation, connection, or association with Travel 10 USA. Unless otherwise specified in writing, TLAs acknowledge that nothing in these Policies, or in any other Policy, shall be construed or interpreted as a license or other permission to incorporate any LOS Information into any BSM.)
9.1. General Policies on BSM:
9.1.1. TLAs may sell BSM only in accordance with these Policies BSM used, promoted, distributed, or offered for sale by or to TLAs must: (a) comply with all quality standards and any applicable Policies relating to their use, promotion, and sale; (b) be submitted to Travel 10 USA for review prior to use, promotion, distribution or sale; (c) be authorized by Travel 10 USA; and (d) if required for the category of BSM, bear the authorization number provided by Travel 10 USA.
9.1.2. Travel 10 USA’s Satisfaction Guarantee and Buy-Back Policies do not apply to materials not sold by Travel 10 USA. BSM may only be sold subject to the right of the purchaser to return such BSM for a refund in accordance with the following:
188.8.131.52. The terms of the refund policy, including terms regarding procedures for the resolution of disputes and the responsible person for returns, must be clearly communicated to the purchaser prior to any sale. In addition to any other person designated to handle returns, the selling TLA and the Approved Provider shall be responsible for handling returns if the sale occurred under these Policies, and the selling TLA shall be responsible for handling returns of all other sales.
184.108.40.206. During the first 90 days following a TLA’s registration with Travel 10 USA, the TLA may return all BSM of any form purchased, including meeting tickets, together with proof of purchase, for a 100% refund of the price paid for such BSM.
220.127.116.11. A TLA end-user of BSM may return BSM purchased, together with proof of purchase, within 180 days following purchase, for a refund on commercially reasonable terms.
9.1.3. TLAs promoting, selling, distributing, or offering BSM for sale must: (a) ensure that such BSM are not sold or offered for sale in conjunction with the TLA’s registration with Travel 10 USA; (b) provide purchasers of such BSM with any disclosures or other information that may be required by Travel 10 USA from time to time; (c) clearly inform every TLA purchasing BSM that purchasing BSM is optional, is strictly voluntary, and may be helpful but is not necessary to build a successful independent business; and (d) advise the purchaser about refund policies that apply to such BSM in accordance with these Policies.
9.1.4. No TLA may record a Travel 10 USA presentation without the prior specific written consent of Travel 10 USA. A TLA may make a single recording of the talks or presentations made by non-Travel 10 USA employees at any Travel 10 USA-enrolled meeting, provided the recording is for their personal use and is not reproduced for any purpose.
9.1.5. Although the specific content of live seminars, events, business meetings, or other similar BSM must comply with Travel 10 USA’s quality standards such BSM do not require prior authorization from Travel 10 USA unless or until the content is reduced to a fixed media (such as in print, audio, or video) for use with TLAs or Prospects.
9.1.6. An TLA who purchases, promotes, distributes, or offers BSM for sale shall use reasonable efforts to determine that the quantity and cost of BSM are reasonably related to sales volume and profits of the purchaser’s TLA.
9.1.7. TLAs who promote or distribute BSM to other TLAs may not compensate or remunerate other TLAs in connection with such distribution except in accordance with these Policies.
9.1.8. TLAs may organize seminars, events, or business meetings for TLAs consistent with their training obligations as enrollees.
9.1.9. TLAs selling, promoting, or distributing BSM apart from these Policies must obtain appropriate written authorization from Travel 10 USA in accordance with these Policies in order to Use any Marks or otherwise use any copyrighted material or other intellectual property of Travel 10 USA in connection with such BSM.
9.1.10. TLAs selling, promoting, or distributing BSM must not infringe the copyrights or intellectual property rights of Approved Providers, other TLAs or third-parties.
9.2. Sale and Promotion of BSM with Authorization from an Approved Provider
9.2.2. TLAs who wish to sell, promote, or earn income from the sale of BSM from an Approved Provider must have a written contract or other binding authorization from that Approved Provider in accordance with the Program, obligating the TLA to adhere to Travel 10 USA’s quality standards in connection with such activities.
9.2.3. BSM offered in the form of website subscriptions and downloadable media are subject to the following requirements, in addition to these Policies:
18.104.22.168. Purchasers canceling website subscriptions are entitled to a refund for unused, whole months of any prepaid subscription(s).
22.214.171.124. Purchasers of downloadable media are entitled, if dissatisfied, to obtain a replacement download of equal value within 30 days of the purchase of the subject downloadable media.
9.3. TLAs who are authorized by an Approved Provider to sell, promote, or distribute an Approved Provider’s BSM in accordance with these Policies require no further written authorization from Travel 10 USA to conduct such activity.
9.4 Price changes. All TRAVEL 10 USA product and literature prices and schedules are subject to change without notice.
- Marks and Copyrighted Works
10.1. Travel 10 USA’s Marks and Copyrighted Works are important and valuable business assets of Travel 10 USA. The Marks help identify the source and reputation of Travel 10 USA’s products and services worldwide and distinguish them from those of competitors. Travel 10 USA makes commercially reasonable efforts to protect the Marks from improper use, including through Policies, accreditation of Approved Providers, and a corporate identity program that requires the correct and consistent use of the Marks, both in appearance and substance.
10.2. Use of Marks and Copyrighted Works: An TLA may use Travel 10 USA’s Marks [BC12] and Copyrighted Works only with Travel 10 USA’s prior written permission, which may be expressed through general publication (to all TLAs) or through a specific writing to one or more TLAs. Without limitation, Travel 10 USA may require conformity with specifications, may require that materials that Use Travel 10 USA’s Marks and/or Copyrighted Works be sourced from Travel 10 USA or a Travel 10 USA-approved supplier, and may otherwise condition use of its Marks and Copyrighted Works. Any permission granted by Travel 10 USA shall constitute a limited, non-exclusive, nontransferable and revocable license to use such Marks and Copyrighted Works solely in connection with Travel 10 USA business in the Region. Subject to conditions and specifications published or specifically provided in writing from time to time, the Marks and Copyrighted Works may be used only on: (a) exterior and interior office signs; (b) all forms of vehicle signs; (c) telephone listings; (d) promotional literature; (e) stationary; (f) premiums; and (g) business cards. Other proposed Uses will be considered upon request. Without limitation, Travel 10 USA will not authorize an TLA to use the Marks on imprinted checks.
10.3 No corporate materials may not be altered, reproduced, or misrepresented in any way, including but not limited to the images and content without express prior written approval from corporate. All submissions shall be made to corporate at compliance@TLA10.com and shall have in the subject line: “Submission for Corporate Approval
10.4 Alteration of VIP Cards Prohibited -VIP cards may not be altered, reproduced, or misrepresented in any way, including but not limited to the images and content without express prior written approval from corporate. All submissions shall be made to corporate at complaince@TLA10.com and shall have in the subject line: “Submission for Corporate Approval.”
- Complying with the TLA Contract (Remedies for Breach)
11.1. Complying with the TLA Contract is essential for preserving a strong and viable business for TLAs and Travel 10 USA. TLAs and Travel 10 USA each have rights and responsibilities in case of a breach of the TLA Contract.
11.2. Travel 10 USA’s Rights and Responsibilities: When Travel 10 USA becomes aware of a potential breach of the TLA Contract, Travel 10 USA will first investigate as appropriate. Before taking enforcement action, Travel 10 USA shall attempt to contact the TLA in an effort to resolve the issue. If the communication does not resolve the issue, Travel 10 USA may take any enforcement action authorized by the TLA Contract including, but not limited to, one or any combination of the following:
11.2.1. A written warning to an TLA, and/or up-line or down-line TLAs in the Line of Enrollment.
11.2.2. Retraining an TLA, and/or up-line or down-line TLAs in the Line of Enrollment.
11.2.3. Suspending some or all of the rights of an TLA for a specified period of time, or until certain conditions have been satisfied.
11.2.4. Withdrawing or denying an award, trip, pin recognition or other incentive.
11.2.5. Withholding any monthly or annual bonus or incentive payments.
11.2.6. Compensatory remedies, as applicable.
11.2.7. Transferring an TLA or a group of TLAs.
11.2.8. Terminating an TLA Contract.
11.3. If an TLA elects to challenge any action taken by Travel 10 USA under these Policies, the TLA shall submit the issue to the Dispute Resolution Procedures described in these Policies.
11.4. TLA Rights and Responsibilities: If an TLA believes that another TLA has breached the TLA Contract, the TLA first should contact the TLA in question in an effort to resolve the issue. If an TLA believes that Travel 10 USA has breached the TLA Contract, the TLA shall first contact Travel 10 USA in an effort to resolve the issue. If discussion with Travel 10 USA does not resolve the issue, the TLA may file a written complaint with Travel 10 USA. The complaint should explain the issue in as much detail as possible, and include all supporting documents. Travel 10 USA will investigate as appropriate, and take enforcement or corrective action under the TLA Contract, if necessary. If any issue remains unresolved, it shall be submitted to the Dispute Resolution Procedures described in these Policies.
11.5. A TLA who elects to challenge the validity of a Policy or other term of the TLA Contract shall first contact Travel 10 USA in an effort to resolve the issue. If the TLA is not satisfied with Travel 10 USA’s response, the dispute shall be resolved in Arbitration pursuant to Policies.
11.6. Duty to Cooperate: Each TLA is required to respond to inquiries and otherwise cooperate in a timely fashion with any investigation conducted by Travel 10 USA. Failure to respond to inquiries or to otherwise cooperate in a timely fashion is a breach of the TLA Contract and may result in Travel 10 USA taking action against the TLA.
11.7. Non-Waiver. The failure of Travel 10 USA or any TLA to enforce any breach of any provision of the TLA Contract shall not constitute a waiver of any prior, concurrent, or subsequent breach of the same or any other provision of the TLA Contract.
- Modification of the TLA Contract
12.1. Travel 10 USA may modify the TLA Contract in accordance with the following procedures.
12.2. Any changes to these Policies require agreement of Travel 10 USA and the TLAs. For all other Policies, the final decision-making authority on amendments to the TLA Contract rests solely with Travel 10 USA.
12.3. Travel 10 USA will notify TLAs of the proposed changes to Policies by making them available for review by the TLAs logging on www.TLA10.com and by Travel 10 USA’s solicitation of comments from TLAs concerning the proposed changes. Travel 10 USA will consider any comments submitted during the 30 days following TLA’s posting of such notice on that web site. The proposed changes shall become effective 15 days after the end of the comment period, unless Travel 10 USA makes further modifications. Travel 10 USA shall provide notice of any such further modifications on www.TLA10.com 15 days prior to the effective date of such further modifications. These time periods may be shortened when it is necessary for a particular change to comply with a new law or other government mandate, to protect TLAs from serious financial harm, or to protect the integrity of the Plan. Policy changes have prospective effect only.
12.4. Prior to the effective date of any proposed Policy change, any TLA who is unwilling to accept a Policy change can provide notice of his/her intent to resign from Travel 10 USA business on the effective date of the Policy change. Unless the proposed Policy change is withdrawn, the TLA’s resignation will become effective, and Travel 10 USA will refund a pro rata share of the TLA’s registration or renewal fee for that year. The resigning TLA may sell his or her TLA in accordance with these Policies. In addition, the resigning TLA can return any unused, marketable products pursuant to Policy.
- Dispute Resolution Procedures
13.1. Disciplinary Sanctions: Violation of the Agreement or violation of any common law duty, including but not limited to any applicable duty of loyalty, any illegal, fraudulent, deceptive or unethical business conduct, or any act or omission by an TLA that, in the sole discretion of the Company may damage its Reputation or goodwill (such act or omission need not be related to the TLA’s business), may result, at the Company’s discretion, in one or more of the following corrective measures:
- a) Issuance of a written warning or admonition;
- b) Requiring the TLA to take immediate corrective measures;
- c) Imposition of a fine, which may be withheld from bonus and commissions;
- d) Loss of rights to one or more bonus and commissions;
- e) The Company may withhold from a TLA all or part of the TLA’s bonuses and commissions during the period that the Company is investigating any conduct allegedly violating the Agreement. If a TLA’s business is canceled for disciplinary reasons, the TLA will not be entitled to recover any commissions withheld during the investigation period;
- f) Suspension of the individual’s TLA Agreement for one or more pay periods;
- g) Probationary period during which time any further infractions of the Agreement will result in termination of the TLA’s business. During probation, a TLA may continue to represent the Company and build his or her Marketing Organization, can receive commissions, but will not be paid bonuses or be eligible for promotions to higher levels;
- h) Termination of the offender’s TLA Agreement. Upon written notice to terminate in the event TLA breaches the Agreement, TLA shall (i) lose all rights to purchase products and/or services from Company, (ii) cease from representing himself or herself as an TLA, (iii) lose all rights to TLA’s participation and position in the Compensation Plan, including all future commissions and earnings resulting from and (iv) take all other actions reasonably required by Company, including the discontinuance of Company’s names, marks and other intellectual property.
- i) Transfer of a portion or all of the TLA’s Marketing Organization or downline;
- j) Any other measure expressly allowed by of the Agreement or which the Company deems practicable to implement and appropriate to equitably resolve injuries caused partially or exclusively by the TLA’s policy violation or contractual breach; or
- k) In situations deemed appropriate by the Company, the Company may institute legal proceedings for monetary and/or equitable relief exclusive of the procedures outlined herein.
- l) Company reserves the right to accept or deny any application or terminate anyone for any reason such as past or current felony convictions, acts of moral turpitude or other actions which, at the sole discretion of Company, would harm the Reputation of Company and or the other TLAs.
13.2. Grievances and Complaints: When an TLA has a grievance or complaint with another TLA regarding any practice or conduct in relationship to their respective businesses, the complaining TLA should first report the problem to his or her Sponsor who should review the matter and try to resolve it with the other party’s up-line Sponsor. If the matter involves interpretation or violation of the Company’s Policies, it must be reported in writing to the Compliance Department at the Company (support@TLA10.com). The Compliance Department will review the facts and attempt to resolve it. If it is not resolved, it will be referred to the Dispute Resolution Board for final review and determination
13.3. Rule Violation - 3 Strike Rule – 1st violation of any of the rules, terms, conditions and/or procedures shall result in a warning (warning may be made either via email, verbally or in other writing); in the event of a 2nd violation TRAVEL 10 USA, at its sole discretion, reserves the right to rescind a bonus level, and/or commission and/or bonus dollars due. In the event of a 3rd violation TRAVEL 10 USA, at its sole discretion, reserves the right to immediately terminate the violating party from the company
13.4 In the event of a dispute regarding bookings, commissions due from bookings or any other related booking issue, disputing party shall provide us with proof of booking, evidence that booking was fulfilled (i.e. that payments became non-refundable in the booking process [this may vary by specific hotel booking policies] and/or accommodation was actually provided).
13.3. Amendment Only with Travel 10 USA Consent: Policy 13 and any subparts may be amended only by Travel 10 USA, and such amendments shall not be retroactively applied to any dispute known to Travel 10 USA at the time of amendment.
13.4. Temporary or Preliminary Injunctive Relief: Nothing in these Policies prevents Travel 10 USA, a TLA, an Approved Provider or any other one of the parties from seeking temporary or preliminary injunctive or other relief from a court of competent jurisdiction, notwithstanding the parties’ obligation to participate in Conciliation or Arbitration under these Policies.
13.5. Confidentiality: The parties, when involved in the dispute resolution process in any manner, will not disclose to any other person not directly involved in the dispute resolution process: (a) the substance of, or basis for, the dispute; (b) the content of any testimony or other information obtained through the dispute resolution process; or (c) the resolution (whether voluntary or not) of any matter that is subject to the dispute resolution process. However, nothing in these Policies shall preclude any one of the parties from, in good faith, investigating a claim or defense, including interviewing witnesses and otherwise engaging in discovery.
13.6. Conciliation: The Conciliation procedures are designed to resolve disputes efficiently in a non-confrontational setting, through education, mediation, and conciliation. The Conciliation requirement is reciprocal and applies to all Parties. The party first seeking resolution shall commence Conciliation by providing a Request for Conciliation form to the other affected parties and, in any Dispute, Travel 10 USA Business Conduct and Policies Department.
13.7. Dispute Resolution Board: The purpose of the Dispute Resolution Board (“DRB”) is to: (1) review appeals of disciplinary sanctions; and (2) review matters between the Company’s TLAs. After the response or settlement instituted by the Compliance Department has been denied or otherwise remains unresolved, upon written request, the DRB reviews evidence, deliberates, and responds to current outstanding issues on a collective basis. An TLA may submit a written appeal within fifteen (15) business days from the date of: (1) the written notice by the Company of disciplinary action; or (2) the written decision of Compliance Department, as applicable, regarding disputes between TLAs. All communication with the Company and the TLA seeking resolution of a dispute must be in writing and sent via U.S. Mail or hand-delivered. It is within the DRB’s discretion whether a claim is accepted for review. If the DRB agrees to review the matter, it shall schedule a hearing within ten (10) business days of receipt of the TLA’s written request. All evidence (e.g., documents, exhibits, etc.) that an TLA desires to have considered by the DRB must be submitted to the Company with the written request for a review with the DRB. The DRB will review and reconsider the sanction, consider any other appropriate action, and notify the TLA in writing of its decision. The decision of the DRB will be final and subject to no further review, except as provided in Sections herein below. During the pendency of the claim before the DRB, the TLA waives his or her right to pursue arbitration or any other remedy. The DRB will be made up of a minimum of three mid-to-senior level management of the Company. All Subscribers will be selected by Company.
13.8. Mediation: Prior to instituting any arbitration as provided in Sections herein, the parties shall meet in good faith and attempt to resolve any dispute arising from or relating to the Agreement through non-binding mediation. One individual who is mutually acceptable to the parties shall be appointed as mediator. The mediator’s fees and costs, as well as the costs of holding and conducting the mediation, shall be divided equally between the parties. Each party shall pay its portion of the anticipated fees and costs at least ten (10) days in advance of the mediation. Each party shall pay its own attorney fees, costs, and individual expenses associated with conducting and attending the mediation. Mediation shall be held in Palm Beach County, Florida and shall last no more than two business days.
13.8.1. In cases where an Approved Provider is a party, the dispute will be mediated by an independent neutral mediator acceptable to all Parties, unless all of the parties involved in the dispute stipulate to informal conciliation. Travel 10 USA can provide a list of possible mediators, but the parties are not obligated to agree to any mediator on that list.
13.8.2. In all instances where the parties cannot agree on a mediator within ten business days of receiving the Request for Conciliation form, they authorize Travel 10 USA to request the American Arbitration Association (AAA) to select a mediator.
13.8.3. The mediation proceeding is confidential and not open to the public; but any participant may be accompanied by an attorney or another personal representative, such as an up-line TLA or a friend or family Subscriber, as long as the representative agrees to respect the confidentiality of the process.
13.8.4. All parties who receive notice of the mediation are required to participate. The parties are strongly encouraged to attend the mediation in person, but are not required to do so. Should the parties choose to attend in person, they are responsible for their own expenses. Failure by Travel 10 USA or any disputing TLA to participate in good faith is a breach of the TLA Contract, and the breaching party shall reimburse the other parties for any expense directly caused by the breach, as determined by the mediator.
13.9. Arbitration: If mediation is unsuccessful, any controversy or claim arising out of or relating to the Agreement, or the breach thereof, shall be settled by arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. TLAs waive all rights to trial by jury or by any court. All arbitration proceedings shall be held in Palm Beach County, Florida, unless the laws of the state in which a TLA resides expressly require the application of its laws.
13.9.1. The arbitration award shall be final and binding and judgment thereon may be entered by any court of competent jurisdiction. The parties acknowledge that the TLA Contract and each of its parts evidence a transaction involving interstate commerce, and the Federal Arbitration Act shall apply in all cases and govern the interpretation and enforcement of the arbitration Policies and arbitration proceedings.
13.9.2. Class Action Waiver: The parties mutually waive any right to assert any dispute as a class, collective or representative claim or action, or to participate in any dispute asserted as such.
13.9.3. No Class Arbitration: The parties agree that, if the Class Action Waiver is found to be void or unenforceable for any reason, any motion to have the dispute certified as a class action, and any ensuing class action should it be certified, must be heard and disposed of only by a court, and not by an arbitrator; class action claims cannot be submitted to arbitration under these Policies under any circumstances.
13.9.4. Commencement of Arbitration: The complaining party may file a demand for arbitration with the American Arbitration Association (“AAA”). The arbitration will be commenced and conducted in accordance with the AAA fee schedules and commercial arbitration Policies and these policies. If there is any conflict between the AAA arbitration Policies and these Policies, these Policies shall apply.
13.9.5. Limitations: Demand for arbitration shall be made within two years after the claim arose, but in no event after the date when the initiation of legal proceedings would have been barred by the applicable statute of limitations. The two-year period or any shorter statutory limitations period shall be tolled during the Conciliation process described in these Policies, provided that Conciliation shall not revive any limitations period that has expired before the time a party invokes these Policies.
13.9.6. Single Arbitrator: Unless all parties to the arbitration agree otherwise, a single arbitrator shall be chosen, and Arbitrator candidates must have at least five years’ experience as a state or federal judge or as a full-time ADR professional, including substantial experience in commercial arbitration.
13.9.7. Arbitrability Issues to Be Decided by Arbitrator: The Arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability or formation of this Agreement including, but not limited to any claim that all or any part of this Agreement is void or voidable.
3.9.8. Award: The arbitrator’s award shall be limited to deciding the rights and responsibilities of the parties in the specific dispute being arbitrated. The arbitrator’s award shall have no collateral estoppel effect in any other proceeding. The arbitrator shall not provide a statement of reasons for his or her award unless requested to do so by a party.
13.9.9. Consolidation: Similar claims involving multiple parties may be consolidated before a single arbitrator if all parties agree. The arbitrator will decide any disputed consolidation issues.
13.10. Discovery: Notwithstanding any discovery provisions in the AAA commercial arbitration policies incorporated herein above, no discovery shall occur in an arbitration under these Policies unless and until specifically authorized by the arbitrator. The arbitrator shall decide the amount, scope and timing of discovery as appropriate in each case. In addition, before requiring any discovery, the parties involved in the arbitration shall agree on an appropriate confidentiality order that is consistent with the TLA Contract. If they fail to agree, the arbitrator shall impose appropriate confidentiality requirements on the parties and witnesses.
13.11. Governing Law, Jurisdiction and Venue: Jurisdiction and venue of any matter not subject to arbitration shall reside exclusively in Palm Beach County, State of Florida. The Federal Arbitration Act shall govern all matters relating to arbitration. The law of the State of Florida shall govern all other matters relating to or arising from the Agreement. Notwithstanding the foregoing, and the arbitration provision, residents of the State of Louisiana shall be entitled to bring an action against the Company in their home forum and pursuant to Louisiana law.
- Limitations of Responsibility
14.1. TRAVEL 10 USA provides access through its portal to discounted vacation travel and other benefits provided by third parties and third party affiliates (each, a “Supplier”) that TRAVEL 10 USA does not control. All third party suppliers are separate and distinct from, and not agents/employees of TRAVEL 10 USA. (a) TLA acknowledges, and understands, and agrees that TRAVEL 10 USA does not accept any liability for such supplier’s actions or omissions. (b) TRAVEL 10 USA is not liable or responsible in any respect for breach of contract, any action or inaction, commission or omission whether intentional, negligent or otherwise, on the part of such third party suppliers resulting in any loss, damage, delay or injury.
TLA acknowledges, understands all of the following and agrees that TLA will neither make any claim against TRAVEL 10 USA contrary to any of the following nor will TLA ever make any contrary or inconsistent representation to any person about any of the following.
14.2. Vacation itineraries, including changes after the sale which may include missed ports of call, are the sole responsibility of the supplier.
14.3. TRAVEL 10 USA assumes no responsibility for overbooking, cancellation or delays by hotels, airlines, cruise lines, tour operators or ground transportation or other providers of service.
14.4. In the event that a travel supplier declares bankruptcy, TRAVEL 10 USA will not be held responsible although the travel vendor may not be required to refund paid fares. TRAVEL 10 USA disclaims any financial responsibility for any vendor that declares bankruptcy.
14.5. You agree that TRAVEL 10 USA is not responsible for any potential risks and hazards associated with travel as well as other offered discounted benefits.
14.6. Assessed government or quasi-government fees and taxes are subject to change without notice at any time, and suppliers reserve the right to add a surcharge for these fees and taxes even if you have a confirmed booking under deposit or have made final payment.
14.7. All surcharges will be automatically charged to the relevant credit card or in the event of payment by check, the purchaser will be asked to immediately remit additional funds.
- Payment, Cancellation and Refund Policies
15.1. Interruption or cancellation requests for refunds for products specifically provided by TRAVEL 10 USA as a direct vendor shall be granted as follows. Notice of cancellation for these specific products must be received by TRAVEL 10 USA a minimum of 5 business days prior to supplier deadlines. All requests for refunds for these specific products must be in writing to TRAVEL 10 USA and mailed to 5801 Congress Ave
Boca Raton, FL 33487 (support@TLA10.com).
15.2. Refund processing time is about two credit card billing cycles or approximately 8 weeks. For detailed information regarding the travel providers cancellation policies or terms and conditions, refer to the travel provider’s website.
15.3. Cancellation penalties are unique and determined by each supplier. Penalties may begin at time of booking and are based upon the supplier’s published rate before any adjustments. Certain exclusive promotions may follow a different penalty schedule than the supplier’s standard policy. All notice of cancellation must be received by TRAVEL 10 USA a minimum of 5 business days prior to supplier deadlines.
15.4. Non-refundable agency deposits are incorporated in all bookings made after August 1st, 2017.
15.5. Your credit card will be charged within 24 hours of your reservation.
15.6. TLA may terminate its written contract with TRAVEL 10 USA at any given time. Notice of cancellation must be received by TRAVEL 10 USA within a minimum of 5 business days prior to the end of a given month. Outstanding unused portion of TLA annual fees shall be subject to refund on a pro-rata basis. All requests for refunds for unused fees must be in writing to TRAVEL 10 USA and mailed to 5801 Congress Ave
Boca Raton, FL 33487.
To receive a full or partial refund the following guidelines must be met. Notice of cancellation for a full refund must be received by TRAVEL 10 USA within a minimum of 5 business days prior to the closing of a pay period. Requests submitted after the pay period, shall be granted on a pro-rated basis and shall be granted minus payment of any bonuses that have been paid out to the field including, but not limited to the enrollment fee.
Termination of customer-Subscription: A subscriber/customer may cancel their monthly subscription at any time by emailing support@TLA10.com. “Notice of cancellation” by subscriber/customer to TRAVEL 10 USA must be received within a minimum of 5 business days prior to the close of any given pay out date. Requests submitted after the pay period, shall be granted on a pro-rated basis and shall be granted minus payment of any bonuses that have been paid out to the field including, but not limited to the enrollment fee. Before making such a decision be sure to review the Renewal Policy. (See Section 18)
- International Residents
16.1. US Law & Venue: All contracts, agreements and sales of Travel 10 USA products are provided to international residents pursuant to U.S. laws and regulations. Acceptance of contracts and sale of goods occurs at Travel 10 USA Company Headquarters in Boca Raton, Florida unless a specific Travel 10 USA office and legal entity is established in the international residents’ country, whereupon venue would change. In the event of establishment of an office and legal entity in a country other than the U.S., Travel 10 USA will ensure compliance with all local laws and regulations as required.
16.2. International Enrollment/Participation: All international enrollments/participants, defined as those outside of the U.S. and its territories, are made via referral by TLA over the internet or by fax to the Corporate Headquarters. Enrollment/participation is not made in foreign countries under any circumstance unless a local office and legal entity has been established. Applications for enrollment/participation will only be accepted if the country is officially open for business, as declared by Travel 10 USA. An TLA must use true and accurate information related to identity and residence on applications. In lieu of a U.S. Social Security Number or Tax ID number, a valid ID (i.e. Tax ID number, Passport number, or Drivers’ License Number) will be required for identification for all international enrollments/participants, with the same address stated on the application. In addition, a completed and current US IRS W-8BEN form is required to be made available and on file, upon request, with Travel 10 USA, in order to receive commission payments.
16.3. International Product Purchase and Shipments: All customer-Subscribers and TLAs must be referred to Travel 10 USA for direct purchase. Shipment and supply will come directly from Travel 10 USA in the U.S. As such referral sales are made, TLA will receive appropriate credit as if they had made the sale directly. Quantity limits of physical products may be placed on purchases by Travel 10 USA. Shipments of goods and other products shall be made directly to TLAs at their shipping address. Any customs duties, import taxes or sales taxes (i.e. VAT, GST, etc.) will be the sole responsibility of the TLA or recipient, upon delivery.
16.4. International Currency: Whenever prices, commissions, or fees of any type are stated in Travel 10 USA literature, forms or on any website, the currency stated is always in U.S. dollars, unless specifically stated otherwise with the official currency abbreviation following the value; for example: CDN for Canadian Dollar).
16.5. International TLA Benefits: TLA benefits may be slightly altered, from the U.S. and from country to country, dependent upon local requirements. Promotional and incentive contests/programs may provide a dollar value for the prize or program, rather than the actual prize itself. In addition, the dollar value for such a prize may be capped at a specific level for international residents.
16.6. International Restrictions: In addition to standard U.S. Policies, Travel 10 USA may provide additional information for specific countries as to prohibitions and other guidelines related to product claims, advertising and other matters related to competitive company products. Please contact Travel 10 USA for specifics for your country.
16.7. International TLAs MAY NOT display and/or sell the Company’s products at trade shows and professional expositions without contacting the Compliance Department in writing for conditional approval (by email at support@TLA10.com. In some circumstances, authorization may be granted to allow displays for the sole purpose of providing information to interested individuals. Referral of such parties shall be made directly to Travel 10 USA Corporate Office or website. The Company reserves the right to refuse authorization to participate at any function which it does not deem suitable for the promotion of its products, services, or the Company’s opportunity.
16.8. International Income Taxes: International residents are responsible for reporting their income and paying their own income taxes in the country where they claim residence. It is required to make available, upon request, a current U.S. IRS W-8 BEN form with Travel 10 USA, in order to receive commissions. With such a form on file, commissions will be paid without U.S. tax withholding.
16.9. International Commission Payments: Travel 10 USA may elect to establish and/or increase a minimum amount of commissions earned in order to issue payment for international residents. Payment may be in the form of a U.S. dollar check, debit card, or electronic payment. Please consult your specific country’s information provided by Travel 10 USA, for details.
16.10. International Acceptable Payment for Purchases: Acceptable payment from participants in each country may be different. However, in general, credit cards will be accepted for purchases, based on Travel 10 USA global, merchant bank approvals. All purchases on credit cards processed in the U.S. shall be in U.S. currency unless specifically noted otherwise.
16.11. Exceptions to the Refund Policies: Previously paid Financial Distributions may be reversed and future Financial Distributions may be adjusted as a result of product returns or inventory repurchases at the sole discretion of the Company. Any Commissions paid to the TLA and his or her up-line for the product returned by the TLA or subscriber/customer may be debited from the respective up-line TLA’s account or withheld from present or future commission payments. An TLA should not rely on existing downline volume at the close of a commission’s period, as returns may cause changes to his or her title, rank and/or commissions payout.
- Miscellaneous Provisions
17.1. The Agreement may be signed via electronic signature or transmitted by fax or scanned and emailed and, if so, is intended by TLA to and will be treated as an original document with original signatures and considered to have the same binding effect as an original document with original signatures.
17.2. The Agreement constitutes the entire agreement between TLA and Travel 10 USA, supersedes all prior agreements and no other promises, Representations, guarantees or agreements of any kind shall be valid unless in writing and signed by both parties.
17.3. TLA hereby represents and warrants to Company that TLA’s execution and performance of the Agreement does not and will not violate the legal or contractual rights of any third party, TLA has the power and authority to execute, deliver and perform the Agreement and all information and materials submitted to Company are true and correct, including but not limited to TLA’s Social Security Number and/or Federal Employee Identification Number.
17.4. TLA further acknowledges and agrees that TLA is not guaranteed any income, profits or success by virtue of TLA’s position with Company, and TLA hereby certifies that no such Representations or warranties have been made to TLA.
18.1. Subscription Cancellations/Refunds – Subscriptions may be cancelled only upon proper notice via U.S. Mail or e-mail to support@TLA10.com and requires a minimum 3-day notice. Cancellations shall then become effective immediately upon receipt. There shall be no refunds for the prior months of Subscription.
18.2. Termination of customer-Subscription: A subscriber/customer may cancel their monthly subscription at any time by emailing support@TLA10.com. “Notice of cancellation” by subscriber/customer to TRAVEL 10 USA must be received within a minimum of 5 business days prior to the close of any given pay out date. Requests submitted after the pay period, shall be granted on a pro-rated basis and shall be granted minus payment of any bonuses that have been paid out to the field including, but not limited to the enrollment fee. Before making such a decision be sure to review the Renewal Policy.
18.3. Delinquent and Inactive Accounts - customer/ Subscriber accounts shall be due and payable on a monthly basis and must be paid in full to remain active. Accounts will be charged on the monthly anniversary date of enrollment. In the event that a card is declined and a payment is not completed, at this point they shall be determined to be inactive and benefits shall be terminated immediately. Re-enrollment shall be subject to a fee of $25.00.
18.4. Maximum of Three Enrollments Per Credit Card – Usage of any one specific credit card for purposes of enrolling either for Subscription or TLA shall be limited to no more than 3 (three) enrollments total.
18.5. Collection of Back Dues/Right of Travel 10 USA to Apply Bonuses and Commissions – If Subscriber fails to provide payment for dues and becomes delinquent Travel 10 USA shall apply any existing monies derived from bonuses or commissions toward payment of these back dues. Travel 10 USA may continue to apply all said monies until such time as the Subscriber becomes current.
18.6. Obligation to Provide Current and Accurate Information - It is the TLA/ Subscriber-Customer’s responsibility to ensure that all account information is accurate at all times. Failure to do so may result in any or all of the following to occur: 1.) delayed payments; 2.) additional fees or charges being incurred; 3.) bank service charges being incurred; 4.) suspension of benefits; 5.) suspension of benefits and/or payouts; 5.) termination from the company.
18.7. Business Subscribers – Subscribers who are businesses may have no more than 4 designated representatives from that particular business who may utilize the benefits. Each of these Subscribers must be provided to Travel 10 USA in writing. Business Subscriber may amend this designation in writing with 15-day notice.
- VIP Club Card
19.1. VIP Club Card Resale – Travel 10 USA does not allow resale of VIP Club card product under any circumstances.
19.2 Alteration of VIP Cards Prohibited -VIP cards may not be altered, reproduced, or misrepresented in any way, including but not limited to the images and content without express prior written approval from corporate. All submissions shall be made to corporate at firstname.lastname@example.org and shall have in the subject line: “Submission for Corporate Approval.”
19.3 TLA’s Prohibited from Using VIP Cards for Personal Use - VIP cards are for use by VIP customers only and shall not be permitted to be used by an existing TLA or Subscriber/customer for personal usage. (VIP customers shall be defined as a non-TLA or Platinum subscriber/customer who has received a VIP Club card through proper means and has activated a VIP card for usage through the VIP Club Card activation site).
19.4 Secondary Usage of VIP Cards - We do not condone, support, or endorse secondary usage of the cards for any purpose whatsoever, this includes but is not limited to charitable donations and various fundraising endeavors.
19.5 Digital and Co-Branded Cards shall be non-refundable.
[BC1] This word is a single negative whereas non-deceptive is a double negative. Either put 'non-' before it or change to positive word (i.e. straightforward, forthright, aboveboard)
[BC2] is 'recommends' risky/suggestive language? maybe 'offers the opportunity for'
[BC4] Remove ( - New sentence? or close )
[BC5] 'its' seems unclear of the reference - suggest 'the TLAs or IBs...'
[BC6] is 'resale' allowed?
[BC7] Does this include VIP Cards? Should it reference the VIP Card return policy (if cards have unknowingly been activated already)
[BC8] on monthly fees, Annual TLA fees or anything?
[BC9] Should there be a disclaimer that EINs of not for profit entities should not be directly entered?
[BC10] Should this designate an amount of time after annual renewal is due that this compression happens?
[BC11] Does this include VIP Cards?
[BC12] should this be limited to TLA branded Marks?